{"jobs":[{"data":{"slug":"11000","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"11000","title":"Lead Content Designer","description":"<strong>Overview:</strong><br><br><p style=\"margin: 0px;\"><strong>Our Culture and Impact</strong></p><p style=\"margin: 0px;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>AI at Cvent: Leading the Future</strong></p><p style=\"margin: 0px;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>Content Design at Cvent</strong></p><p style=\"margin: 0px;\">We're looking for a talented content designer and strong design thinker to join our User Experience (UX) team. </p><p style=\"margin: 0px;\">As part of the UX team at Cvent, content designers bring empathy, delight, and a human-centered approach to UX design. We do more than just look at the words. We advocate for our users by collaborating with product designers, researchers, product managers, and more to craft a product narrative that guides users through our products and gets them the information they need when they need it. If you love crafting compelling narratives, solving complex user problems, and making microcopy sound clear and human—we want to talk to you!</p> <br><strong>In This Role, You Will:</strong> <br><br><p style=\"margin: 0px;\">● With domain expertise in the event management industry and the Cvent ecosystem, develop and execute content strategies aligned to the end-to-end customer journey, driving engagement, adoption, and customer success across multiple touchpoints.<br />● Lead and advocate for content design and UX excellence, embedding best practices across teams and product areas.<br />● Define and drive the vision, standards, and governance for product language to ensure consistency, clarity, and a unified voice across platforms.<br />● Partner strategically with product, design, engineering, and research to shape user journeys and influence product direction through content.<br />● Own and deliver high-impact content initiatives, balancing hands-on execution with leadership responsibilities.<br />● Facilitate workshops, critiques, and alignment sessions to drive cross-functional collaboration and decision-making.<br />● Mentor and develop content designers, building team capability and supporting career progression.<br />● Craft high-quality, inclusive, accessible, and localized product content that enhances usability and engagement.<br />● Translate complex workflows and technical concepts into clear, intuitive user-facing language.<br />● Leverage research, analytics, and testing to inform content decisions and create scalable, reusable patterns.<br />● Lead content audits, reviews, and usability evaluations to continuously improve the product experience.<br />● Establish and evolve content systems, including style guides, design system patterns, and governance frameworks.<br />● Design and implement scalable content architecture to support multi-product ecosystems and long-term growth.<br />● Define and document content strategy, principles, and best practices to drive consistency and alignment.<br />● Optimize content design processes and workflows to improve efficiency and quality at scale.<br />● Influence stakeholders by clearly articulating and defending content decisions, tying them to user outcomes, business goals, and product impact.</p> <br><strong>Here's What You Need:</strong><br><br><ul><li>Bachelor’s degree in English, Communications, Human-Computer Interaction, Design or related field + 36 months of experience as a Content Designer, UX Writer, Content Editor, or related role.</li><li>Experience with using Figma for UX writing, prototyping, and working with design systems</li><li>Experience working with localization and translation tools to create content suitable for global audiences</li><li>Ensure product content meets accessibility standards (WCAG)</li><li>Creating and maintaining content style guides and standard text patterns for design systems</li></ul><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $80,000 - $110,000,000 annually +  bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a title=\"https://careers.cvent.com/benefits\" href=\"https://careers.cvent.com/benefits\" target=\"_blank\" rel=\"noopener\" data-outlook-id=\"f14f13d6-d2d3-4c2a-a95b-eb6fff888a12\"><em>here</em></a><em>.</em></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Hybrid:<strong> 2 days in office </strong><br><br></p><p style=\"margin: 0px;\"><em>We are not able to offer sponsorship for this position</em></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p>","location_name":"US-Virginia-Tysons Corner","street_address":"1765 Greensboro Station Place\n7th Floor","city":"Tysons Corner","state":"Virginia","country":"United States","country_code":"US","postal_code":"22102","location_type":"LAT_LNG","latitude":38.953,"longitude":-77.2295,"categories":[{"name":"User Experience"}],"tags1":["Non-Campus"],"tags2":["Technology"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul><li>Bachelor&rsquo;s degree in English, Communications, Human-Computer Interaction, Design or related field + 36 months of experience as a Content Designer, UX Writer, Content Editor, or related role.</li><li>Experience with using Figma for UX writing, prototyping, and working with design systems</li><li>Experience working with localization and translation tools to create content suitable for global audiences</li><li>Ensure product content meets accessibility standards (WCAG)</li><li>Creating and maintaining content style guides and standard text patterns for design systems</li></ul><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant&rsquo;s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $80,000 - $110,000,000 annually + &nbsp;bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a title=\"https://careers.cvent.com/benefits\" href=\"https://careers.cvent.com/benefits\" target=\"_blank\" rel=\"noopener\" data-outlook-id=\"f14f13d6-d2d3-4c2a-a95b-eb6fff888a12\"><em>here</em></a><em>.</em></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\">Hybrid:<strong> 2 days in office&nbsp;</strong><br><br></p><p style=\"margin: 0px;\"><em>We are not able to offer sponsorship for this position</em></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\"><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\">&nbsp;</p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<p style=\"margin: 0px;\">● With domain expertise in the event management industry and the Cvent ecosystem, develop and execute content strategies aligned to the end-to-end customer journey, driving engagement, adoption, and customer success across multiple touchpoints.<br />● Lead and advocate for content design and UX excellence, embedding best practices across teams and product areas.<br />● Define and drive the vision, standards, and governance for product language to ensure consistency, clarity, and a unified voice across platforms.<br />● Partner strategically with product, design, engineering, and research to shape user journeys and influence product direction through content.<br />● Own and deliver high-impact content initiatives, balancing hands-on execution with leadership responsibilities.<br />● Facilitate workshops, critiques, and alignment sessions to drive cross-functional collaboration and decision-making.<br />● Mentor and develop content designers, building team capability and supporting career progression.<br />● Craft high-quality, inclusive, accessible, and localized product content that enhances usability and engagement.<br />● Translate complex workflows and technical concepts into clear, intuitive user-facing language.<br />● Leverage research, analytics, and testing to inform content decisions and create scalable, reusable patterns.<br />● Lead content audits, reviews, and usability evaluations to continuously improve the product experience.<br />● Establish and evolve content systems, including style guides, design system patterns, and governance frameworks.<br />● Design and implement scalable content architecture to support multi-product ecosystems and long-term growth.<br />● Define and document content strategy, principles, and best practices to drive consistency and alignment.<br />● Optimize content design processes and workflows to improve efficiency and quality at scale.<br />● Influence stakeholders by clearly articulating and defending content decisions, tying them to user outcomes, business goals, and product impact.</p>","posted_date":"2026-10-12T18:10:00+0000","apply_url":"https://uscareers-cvent.icims.com/jobs/11000/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring 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User Experience"],"full_location":"Tysons Corner, Virginia","short_location":"Tysons Corner, Virginia","multipleLocations":false}},{"data":{"slug":"10979","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10979","title":"Senior Strategic Event Consultant, Solution Builder","description":"<strong>Overview:</strong><br><br><p> </p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and ~34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">Cvent is redefining the meetings and events industry through technology that advances human connection<em>.</em></span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">AI at Cvent: Leading the Future</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p style=\"margin: 4pt 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p style=\"margin: 4pt 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"> </p><p style=\"margin: 4pt 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">name@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em></span><a href=\"mailto:recruitingindia@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">recruitingindia@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>For more information, visit Cvent’s Recruitment Fraud Notice. </em></span><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">About the Role:</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: windowtext;\">We have a rewarding and lucrative position in the PSG-Dedicated Solution Builder team for Graduates. You will be dedicated to working with Cvent’s Enterprise clients and shall be responsible for implementing their event requirements in Cvent software and providing support for the entire event life cycle. In addition, you will be required to prospect, gain proficiency in the Events Solution, drive Platform adoption and up sell their accounts. </span></p> <br><strong>In This Role, You Will:</strong> <br><br><p> </p><p style=\"margin: 0in 0in 8pt 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\"> </p><ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li>Work independently on Event Projects for dedicated clients</li><li>Implement the information provided by the client and suggest best practices with ideal solutions</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Work closely with the Project Manager and the team in a Project Management environment</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Work with other departments such as Sales, Creative, Technology, and Product</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Produce client deliverables such as event registration website, attendee hub and event app setup, etc.</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Track time spent on projects and report it in Financial Force CRM</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Manage large scale and complex projects</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Follow the process and produce quality projects</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Provide exceptional customer service which results in renewals</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Drive project efficiency using the available AI and automation resources</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Upskill new team members by mentoring, participating in evaluations and peer-to-peer coaching</li></ul> <br><strong>Here's What You Need:</strong><br><br><ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Minimum of 6 years of overall work experience.</li><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills in English (spoken and written). Must have knowledge about project management (scope, risk and time management).</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Aptitude for learning and applying new technologies and applying industry specific business knowledge.</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Should possess exceptional client servicing skills and the ability to work independently and manage multiple projects, responsibilities and competing priorities in a fast-paced environment.</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Knowledge of HTML will be an added advantage</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Proficient in leveraging common AI tools to support and accelerate client product adoption</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Prior exposure to AI-based tools or platforms (e.g., AI chat/email assistant, automated task managers, or smart analytics tools) to support operational efficiency and productivity</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Good to have: Foundational understanding or certifications in AI concepts (e.g., Coursera, Google AI Essentials, or LinkedIn Learning courses) to support adoption of emerging technologies in daily tasks</li></ul>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Client Services (Other)"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["In Office"],"tags4":["In Office"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Minimum of 6 years of overall work experience.</li><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills in English (spoken and written). 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text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Prior exposure to AI-based tools or platforms (e.g., AI chat/email assistant, automated task managers, or smart analytics tools) to support operational efficiency and productivity</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Good to have: Foundational understanding or certifications in AI concepts (e.g., Coursera, Google AI Essentials, or LinkedIn Learning courses) to support adoption of emerging technologies in daily tasks</li></ul>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<p>&nbsp;</p><p style=\"margin: 0in 0in 8pt 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">&nbsp;</p><ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li>Work independently on Event Projects for dedicated clients</li><li>Implement the information provided by the client and suggest best practices with ideal solutions</li><li style=\"margin: 0in 0in 0in 0px; 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text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6000+ employees and 34000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">Cvent is redefining the meetings and events industry through technology that advances human connection<em>.</em></span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">AI at Cvent: Leading the Future</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p style=\"margin: 4pt 0in 12pt; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"> </p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">name@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em></span><a href=\"mailto:recruitingindia@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">recruitingindia@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>For more information, visit Cvent’s Recruitment Fraud Notice. </em></span><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"> </p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">About the Role:</span></u></strong></p><p style=\"margin: 0in 0in 5pt 0.5in; text-align: left; text-indent: 0in; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">You will work primarily as a System Administrator and a dedicated Cvent Support POC for clients. You’ll be required to take care of any changes, modifications and maintenance services that need to be carried out on the accounts per clients’ request. In addition to this, you’ll also be required to troubleshoot on various account-specific issues on clients’ behalf and provide an RCA on the incident and next steps along with action items.</p> <br><strong>In This Role, You Will:</strong> <br><br><ul><li>Act as Client's primary contact/ advisor regarding Cvent technology solutions, features, and functionality</li><li>Consult on business processes and best practices as it relates to enterprise meeting management technology</li><li>Handle support queue calls until assigned to an account or engagement. Continue supporting the business through queue coverage whenever capacity is available, even after account assignment.</li><li>Create and analyze cross-meeting reporting to provide recommendations for changes that can be made to support client objectives</li><li>Design, coordinate, and conduct user training on client's meetings and events program</li><li>Act as Client's advocate within Cvent's management and technology groups by managing activities and liaising between the client and the various Cvent departments</li><li>Monitor user adoption and system usage, recommend strategies to increase usage/adoption, and maintain client's account configuration as part of overall system administrator duties</li><li>Cultivate new business opportunities by asking questions, mining opportunities presented and sharing findings with sales partners</li><li>Consultation for industry best practices and drive efficiencies using the platform</li><li>Maintain and ensure compliance guidelines, privacy policies and branding guidelines are met</li><li>Administration of user groups and user access</li><li>Onboarding new users</li><li>Ongoing platform support enquiries and track escalations</li><li>Data steward for product data ensuring relevance, accuracy, and harmonization across the platforms</li><li>Provide regular product updates/ issues to the customer</li><li>Track tasks and progress with the customer</li><li>Maintain documentation related to customers business process</li><li>Cadence calls with Internal stakeholders to share updates and insights</li></ul><p> </p><p> </p> <br><strong>Here's What You Need:</strong><br><br><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Quick learner, with a positive attitude and ability to work well within a team</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills (verbal and written)</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Exposure to Cvent platform is a plus</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience that involves working on Custom tasks, Customer Success & Projects preferably in software and technical background</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Strong business acumen, ethics and high integrity</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Candidates must rank within the top 20% of their present team</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Candidates should be ready to work 24x7, shift depending on client's requirement</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Knowledge of PowerPoint and Excel will be a plus</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Must be articulate, organized, detail-oriented and can multi-task</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Should have 5 - 6 years of experience in customer success role supporting US, UK or Australia clients</li></ul>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Client Services (Other)"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["In Office"],"tags4":["In Office"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Quick learner, with a positive attitude and ability to work well within a team</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills (verbal and written)</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Exposure to Cvent platform is a plus</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience that involves working on Custom tasks, Customer Success &amp; Projects preferably in software and technical background</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Strong business acumen, ethics and high integrity</li><li style=\"margin: 0in 0in 5pt 0px; 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Continue supporting the business through queue coverage whenever capacity is available, even after account assignment.</li><li>Create and analyze cross-meeting reporting to provide recommendations for changes that can be made to support client objectives</li><li>Design, coordinate, and conduct user training on client's meetings and events program</li><li>Act as Client's advocate within Cvent's management and technology groups by managing activities and liaising between the client and the various Cvent departments</li><li>Monitor user adoption and system usage, recommend strategies to increase usage/adoption, and maintain client's account configuration as part of overall system administrator duties</li><li>Cultivate new business opportunities by asking questions, mining opportunities presented and sharing findings with sales partners</li><li>Consultation for industry best practices and drive efficiencies using the platform</li><li>Maintain and ensure compliance guidelines, privacy policies and branding guidelines are met</li><li>Administration of user groups and user access</li><li>Onboarding new users</li><li>Ongoing platform support enquiries and track escalations</li><li>Data steward for product data ensuring relevance, accuracy, and harmonization across the platforms</li><li>Provide regular product updates/ issues to the customer</li><li>Track tasks and progress with the customer</li><li>Maintain documentation related to customers business process</li><li>Cadence calls with Internal stakeholders to share updates and insights</li></ul><p>&nbsp;</p><p>&nbsp;</p>","posted_date":"2026-10-12T09:25:00+0000","apply_url":"https://indiacareers-cvent.icims.com/jobs/10992/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"00003f069a52af1b1e5a6c9c346a30a6a776"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"indiacareers-cvent","tenantId":"12653","siteId":"03843299-6356-4b35-bad3-67bc009f3617","datePosted":"2026-10-12T09:25:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-12T09:25:33Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"175","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":1,"uuid":"b83a7e27-d1a4-4853-8c9c-bb608d7add35"},"ats_job_hash":"85501c435086e1e1113e592e15d677dc","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/90865354128925382"},"import_id":"76f4e693-f3bd-4d19-b7f3-9ce9e83cb495","redirectOnApply":true,"questionservice":{"id":"46739275"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-12T11:20:06+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-12T11:20:06+0000","create_date":"2026-10-12T09:26:32+0000","category":[" Client Services (Other)"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"10879","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10879","title":"Associate Project Consultant - RFP Builder","description":"<strong>Overview:</strong><br><br><p><strong data-olk-copy-source=\"MessageBody\">Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p> </p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p><strong><em><span data-olk-copy-source=\"MessageBody\">Recruitment <span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">Scam</span> Notice:</span></em></strong><em> Beware of recruitment <span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">scam</span>s. Legitimate Cvent recruiting communications will come from accounts formatted as “</em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\" data-linkindex=\"0\"><em>name@cvent.com</em></a><em>” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</em></p><p><em> </em></p><p><em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em><a title=\"mailto:recruitingindia@cvent.com\" href=\"mailto:recruitingindia@cvent.com\" data-linkindex=\"1\"><em>recruitingindia@cvent.com</em></a><em>.</em></p><p><em> </em></p><p><em>For more information, visit Cvent’s Recruitment Fraud Notice. </em><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\" data-auth=\"NotApplicable\" data-linkindex=\"2\"><em>https://www.cvent.com/en/notice-recruitment-fraud</em></a><em>.</em></p> <br><strong>In This Role, You Will:</strong> <br><br><ul><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Demonstrate detailed product knowledge when assisting internal and external clients over the phone and email by answering their product questions and offering technical assistance</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Work on various projects and tasks assigned</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Coordinating with internal teams/stakeholders to ensure completion of tasks</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Complete ownership of assigned work, meet daily productivity & utilization targets and quality benchmarks</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Accurate and timely reporting of all self-productivity and project stats in the pre-described format</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Document all communication with the client in Cvent’s CRM software</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Strive to meet weekly activity metrics as well as quarterly performance assessments</span></li></ul> <br><strong>Here's What You Need:</strong><br><br><ul><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Bachelor’s degree with strong academic credentials.</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Excellent communication skills (verbal and written)</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Experience in Blended Process that involves working on Custom tasks & Projects – preferably travel & hotel background.</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Strong business acumen, ethics and high integrity</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Candidate must rank within the top 20% of their present team</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Experience in working on Microsoft Excel and Word is preferred</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; 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font-family: 'Arial',sans-serif;\">Bachelor&rsquo;s degree with strong academic credentials.</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Excellent communication skills (verbal and written)</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Experience in Blended Process that involves working on Custom tasks &amp; Projects &ndash; preferably travel &amp; hotel background.</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Strong business acumen, ethics and high integrity</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Candidate must rank within the top 20% of their present team</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Experience in working on Microsoft Excel and Word is preferred</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Candidates should be ready to work night / late night shifts</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Must be articulate, organized, detail-oriented and have the ability to multi-task</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Quick learner, with a positive attitude and ability to work well within a team</span></li></ul>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Demonstrate detailed product knowledge when assisting internal and external clients over the phone and email by answering their product questions and offering technical assistance</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Work on various projects and tasks assigned</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Coordinating with internal teams/stakeholders to ensure completion of tasks</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Complete ownership of assigned work, meet daily productivity &amp; utilization targets and quality benchmarks</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Accurate and timely reporting of all self-productivity and project stats in the pre-described format</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Document all communication with the client in Cvent&rsquo;s CRM software</span></li><li style=\"color: black;\"><span style=\"font-size: 10.5pt; font-family: 'Arial',sans-serif;\">Strive to meet weekly activity metrics as well as quarterly performance assessments</span></li></ul>","posted_date":"2026-10-12T08:41:00+0000","apply_url":"https://indiacareers-cvent.icims.com/jobs/10879/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"000070989349571c739ee249ae7955fc8357"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"indiacareers-cvent","tenantId":"12653","siteId":"03843299-6356-4b35-bad3-67bc009f3617","datePosted":"2026-10-12T08:41:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-12T08:41:58Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"175","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":3,"uuid":"3f52e983-6c9c-4b0d-ba62-64ac5ed6db6e"},"ats_job_hash":"a005df133a2c2b5db83f0abe412ecc25","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/96003258148889286"},"import_id":"52470cd1-ee95-4c80-9e07-99787dc48036","redirectOnApply":true,"questionservice":{"id":"46400947"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-12T09:20:05+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-12T09:20:05+0000","create_date":"2026-09-17T14:39:50+0000","category":[" Entry-Level Client Services"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"10905","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10905","title":"Associate Product Consultant","description":"<strong>Overview:</strong><br><br><p><strong data-olk-copy-source=\"MessageBody\">Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p> </p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p> </p><p><strong><u>About the Role:</u></strong></p><p>Cvent Event Diagramming (formerly Social Tables) is a collaborative meeting and event diagramming platform used by planners and hotel professionals to bring successful events to life. It helps hotels and venues work with event professionals to design successful events. Hotels can show off your event space and collaborate in real-time with planners to demonstrate how your property or venue is uniquely suited to meet their requirements.</p><p>Hotels with Cvent Event Diagramming see a nearly 2% increase in F&B profit per occupied room, according to STR, a hospitality data group. Event Diagramming by Cvent is the world’s most popular event planning solution — and for good reason. Join more than 5,000 venues streamlining MICE sales, marketing, and operations today.</p><p>We have multiple Associate Product Consultant positions for graduates with 2-5 years of work experience in our Client Services Department for the product : Event Diagramming. As our clients' primary point of contact, you will spend approximately 90% of your day assisting clients over the phone or via chat and email. There are a few other daily activities and special projects that you will be required to perform in addition to providing the best customer care possible.</p><p> </p><p><strong><em><span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\" data-olk-copy-source=\"MessageBody\">Recruitment</span> <span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">Scam</span> Notice:</em></strong><em> Beware of <span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">recruitment</span> <span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">scam</span>s. Legitimate Cvent recruiting communications will come from accounts formatted as “</em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\" data-linkindex=\"0\"><em>name@cvent.com</em></a><em>” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</em></p><p><em> </em></p><p><em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em><a title=\"mailto:recruitingindia@cvent.com\" href=\"mailto:recruitingindia@cvent.com\" data-linkindex=\"1\"><em>recruitingindia@cvent.com</em></a><em>.</em></p><p><em> </em></p><p><em>For more information, visit Cvent’s <span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">Recruitment</span> Fraud Notice. </em><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\" data-auth=\"NotApplicable\" data-linkindex=\"2\"><em>https://www.cvent.com/en/notice-<span data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\" data-ogsbtc=\"\" data-ogsbrc=\"\" data-ogsbbc=\"\" data-ogsblc=\"\">recruitment</span>-fraud</em></a><em>.</em></p> <br><strong>In This Role, You Will:</strong> <br><br><ul type=\"disc\"><li>Demonstrate detailed product knowledge when assisting clients over the phone and email by answering their product questions and offering technical assistance</li><li>Provide trainings and best practice tips to hotels and event organizers from around the world using the Cvent Supplier Network to market and sell group business</li><li>Gather client requirements for future releases of the product</li><li>Create and maintain all product documentation</li><li>Document all communication with the client in Cvent’s CRM software</li><li>Strive to meet weekly activity metrics as well as quarterly performance assessments</li></ul> <br><strong>Here's What You Need:</strong><br><br><p> </p><ul type=\"disc\"><li>Bachelor’s degree with strong academic credentials.</li><li>Excellent communication skills (verbal and written)</li><li>Experience in Blended Process that involves working on Custom tasks & Projects – preferably travel & hotel background.</li><li>Strong business acumen, ethics and high integrity</li><li>Candidate must rank within the top 20% of their present team</li><li>Experience in working on Microsoft Excel and Word.</li><li>Candidates should be ready to work night / late night shifts</li><li>Must be articulate, organized, detail-oriented and have the ability to multi-task</li><li>Quick learner, with a positive attitude and ability to work well within a team</li><li>Should have 2 - 5 years of experience with a reputed organization, BPO or call center in supporting US, UK or Australia client</li></ul><p> </p>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Entry-Level Client Services"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["In Office"],"tags4":["In Office"],"department":"","promotion_value":0,"salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<p>&nbsp;</p><ul type=\"disc\"><li>Bachelor&rsquo;s degree with strong academic credentials.</li><li>Excellent communication skills (verbal and written)</li><li>Experience in Blended Process that involves working on Custom tasks &amp; 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Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p> </p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 9pt; color: #000000;\">Reposite, is an AI-powered vendor sourcing platform that helps meeting and event professionals discover and manage everything from unique venues and restaurants to transportation, entertainment, team-building activities, and more. As part of Cvent’s Event Cloud division, Reposite is transforming the way planners connect with suppliers, streamline sourcing workflows, and deliver exceptional event experiences.</span></p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 9pt; color: #000000;\">We are seeking a Lead Customer Success Advisor to join our Customer Success team supporting Reposite. In this role, you will manage a portfolio of new and existing customer accounts, helping them adopt Reposite, increase sourcing activity, and realize value from the platform. You will partner closely with onboarding, sales, and cross-functional teams to deliver a strong customer experience, drive adoption and engagement, and support long-term account growth.</span></p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 9pt; color: #000000;\">This role is ideal for someone who enjoys building customer relationships, using data to guide recommendations, and helping customers succeed in a fast-paced, collaborative environment.</span></p> <br><strong>In This Role, You Will:</strong> <br><br><ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Manage a portfolio of planner accounts, serving as a primary point of contact for customer engagement, adoption, and ongoing success</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Drive adoption and account growth by increasing sourcing activity, user engagement, and platform utilization across your portfolio</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Partner with customers to understand their goals, identify opportunities for improvement, and recommend strategies to help them get the most value from Reposite</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Serve as a trusted advisor and product expert, helping customers expand use cases and incorporate Reposite into their vendor sourcing workflows</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Partner with the Onboarding team to ensure a smooth implementation, training, and transition experience for new users and accounts</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Monitor and report on key customer success metrics such as RFP volume, sourced categories, supplier bookings, and overall usage trends</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Develop and execute success plans aligned to customer goals and contracted commitments, with strategies at both the account and user level to drive adoption</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Build strong relationships with power users and key stakeholders to strengthen loyalty, increase engagement, and support sustained adoption</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Collaborate with Reposite Planner Account Managers and supplier-side or marketplace health teams to improve win rates and close feedback loops</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Coordinate with the broader Cvent sales and customer success ecosystem to deliver integrated value across the customer relationship</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Capture customer feedback, trends, and product ideas, and share insights with internal teams to support continuous improvement</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Represent Reposite and Cvent with professionalism, product expertise, and a service-first mindset</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Take on additional responsibilities as assigned</span></li></ul> <br><strong>Here's What You Need:</strong><br><br><ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Bachelor’s degree or equivalent professional experience strongly preferred</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">3-5+ years of professional work experience, preferably 3 in a Customer Success role.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Prior experience working in a Fortune 500 corporation, hospitality, meetings & events technology, or similar enterprise SaaS platforms; experience helping customers to promote adoption of new technologies is preferred.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Experience working in or with cross-functional account teams (e.g., Sales, Account Management, Services, Product, Marketing) in a matrixed environment.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Proficiency with AI-driven tools and automation</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; strong skills in building executive-ready presentations and reporting.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Prior use of Salesforce or similar CRM, and familiarity with customer success platforms and collaboration tools (e.g., Teams, Zoom, Slack).</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Ability to travel up to 15%</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Position will be based in US headquarters; open to remote US based on experience (must be flexible to cover US client time zones)</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Bonus: Experience working with meeting planners, DMOs, DMCs, venues, or hospitality suppliers</span></li></ul><p style=\"font-family: verdana, geneva;\"> </p><p><em>This job posting is intended to comply with all applicable laws. </em><em>I</em><em>f we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p> </p><p><em>The estimated base salary range for new hires into this role is $73,000-$92,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\" data-outlook-id=\"c33c887a-ee18-4261-b8f5-cd1afb6790ae\"><em>here</em></a><em>.</em></p><p> </p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p>W<em>e are not able to offer sponsorship for this position.</em></p>","location_name":"US-Virginia-Tysons Corner","street_address":"1765 Greensboro Station Place\n7th Floor","city":"Tysons Corner","state":"Virginia","country":"United States","country_code":"US","postal_code":"22102","location_type":"LAT_LNG","latitude":38.953,"longitude":-77.2295,"categories":[{"name":"Customer Success"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Bachelor&rsquo;s degree or equivalent professional experience strongly preferred</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">3-5+ years of professional work experience, preferably 3 in a Customer Success role.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Prior experience working in a Fortune 500 corporation, hospitality, meetings &amp; events technology, or similar enterprise SaaS platforms; experience helping customers to promote adoption of new technologies is preferred.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Experience working in or with cross-functional account teams (e.g., Sales, Account Management, Services, Product, Marketing) in a matrixed environment.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Proficiency with AI-driven tools and automation</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; strong skills in building executive-ready presentations and reporting.</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Prior use of Salesforce or similar CRM, and familiarity with customer success platforms and collaboration tools (e.g., Teams, Zoom, Slack).</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Ability to travel up to 15%</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Position will be based in US headquarters; open to remote US based on experience (must be flexible to cover US client time zones)</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Bonus: Experience working with meeting planners, DMOs, DMCs, venues, or hospitality suppliers</span></li></ul><p style=\"font-family: verdana, geneva;\">&nbsp;</p><p><em>This job posting is intended to comply with all applicable laws.&nbsp;</em><em>I</em><em>f we learn during the course of our recruitment process that, due to an applicant&rsquo;s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p>&nbsp;</p><p><em>The estimated base salary range for new hires into this role is $73,000-$92,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\" data-outlook-id=\"c33c887a-ee18-4261-b8f5-cd1afb6790ae\"><em>here</em></a><em>.</em></p><p>&nbsp;</p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p>W<em>e are not able to offer sponsorship for this position.</em></p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Manage a portfolio of planner accounts, serving as a primary point of contact for customer engagement, adoption, and ongoing success</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Drive adoption and account growth by increasing sourcing activity, user engagement, and platform utilization across your portfolio</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Partner with customers to understand their goals, identify opportunities for improvement, and recommend strategies to help them get the most value from Reposite</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Serve as a trusted advisor and product expert, helping customers expand use cases and incorporate Reposite into their vendor sourcing workflows</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Partner with the Onboarding team to ensure a smooth implementation, training, and transition experience for new users and accounts</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Monitor and report on key customer success metrics such as RFP volume, sourced categories, supplier bookings, and overall usage trends</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Develop and execute success plans aligned to customer goals and contracted commitments, with strategies at both the account and user level to drive adoption</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Build strong relationships with power users and key stakeholders to strengthen loyalty, increase engagement, and support sustained adoption</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Collaborate with Reposite Planner Account Managers and supplier-side or marketplace health teams to improve win rates and close feedback loops</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Coordinate with the broader Cvent sales and customer success ecosystem to deliver integrated value across the customer relationship</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Capture customer feedback, trends, and product ideas, and share insights with internal teams to support continuous improvement</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Represent Reposite and Cvent with professionalism, product expertise, and a service-first mindset</span></li><li style=\"font-family: verdana, geneva; font-size: 9pt;\"><span style=\"font-family: verdana, geneva; font-size: 9pt;\">Take on additional responsibilities as assigned</span></li></ul>","posted_date":"2026-10-09T21:21:00+0000","apply_url":"https://uscareers-cvent.icims.com/jobs/10271/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"00003969d6b05c5722c0249c773abd4c942d"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"uscareers-cvent","tenantId":"12653","siteId":"254b3197-cb25-42a6-9eb2-5da1ca64e635","datePosted":"2026-10-09T21:21:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-14T14:58:22Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"111","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":6,"uuid":"8fb19e2f-70a7-4900-a5e3-23d3a1200252"},"ats_job_hash":"0781ef8fa3e972fbe72133518147f0ac","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/84257959260889798"},"import_id":"66dbfd24-7505-45aa-88ed-bc6e8688f965","redirectOnApply":true,"questionservice":{"id":"45482363"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-14T15:30:31+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-14T15:30:31+0000","create_date":"2026-10-09T21:22:10+0000","category":[" Customer Success"],"full_location":"Tysons Corner, Virginia","short_location":"Tysons Corner, Virginia","multipleLocations":false}},{"data":{"slug":"10947","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10947","title":"Customer Success Manager (Venue & Vendor Sourcing)","description":"<strong>Overview:</strong><br><br><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\"><strong>Our Culture and Impact</strong></span></p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and ~34,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</span></p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span><br><br><br></p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\"><strong>AI at Cvent: Leading the Future</strong></span></p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\">As a Customer Success Manager on the Venue & Vendor Sourcing team, you will be a strategic partner to our venue and vendor sourcing customers, helping them adopt and expand their use of Cvent Supplier Network (CSN) and related sourcing capabilities. You will lead success planning and day-to-day engagement for key accounts, using data and best practices to increase RFP volume, drive feature adoption (e.g., RFP Showcase), and grow the community of sourcing users across our customers’ organizations.</span></p><p> </p><p><span style=\"font-family: verdana, geneva; font-size: 10pt;\">By partnering with program owners, event teams, procurement, and other stakeholders, you will support customers in defining their Venue & Vendor sourcing strategy, realizing value from sourcing through Cvent, and advancing the maturity of their sourcing programs over time. This role is ideal for someone who is comfortable in senior level customer conversations, is highly analytical, and is passionate about driving measurable outcomes through transformation.</span></p> <br><strong>In This Role, You Will:</strong> <br><br><ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Manage a portfolio of Venue & Vendor sourcing accounts, in conjunction with the primary Customer Success resource, acting as the designated sourcing strategy expert for strategic and day-to-day engagement across planners, procurement, and program owners.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Create and maintain Venue & Vendor sourcing success plans with clients, in partnership with the primary success resource, that define business objectives, success metrics, milestones, and ownership, with a focus on logo retention, sourcing adoption, and program maturity.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Lead or co-lead Customer Success Reviews (CSR/ABR) alongside the primary success resource to assess progress against success plans, highlight sourcing impact (e.g., RFP volume, cycle time, savings, consolidation), and identify opportunities to optimize programs and expand the relationship.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Monitor and analyze sourcing adoption and usage across your shared portfolio (e.g., RFP volume trends, new sourcing users, feature utilization such as RFP Showcase) and build data-driven recommendations and joint action plans with the account team to increase usage and value realization.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Drive feature adoption for key CSN capabilities, including RFP Showcase and other strategic sourcing features, by identifying target accounts with the success resource, running campaigns, and coaching customers to incorporate features into their standard workflows.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Increase the number of sourcing users within your aligned accounts by identifying new planner and stakeholder groups, orchestrating enablement, and partnering with the broader account team to expand sourcing usage across regions, business units, and event types.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Provide consultation on sourcing processes and best practices, tailoring recommendations to each customer’s operating model (e.g., policy and compliance, preferred Venue & Vendors, sourcing templates, bid comparisons, approvals).</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Proactively engage customers on CSN roadmap updates and initiatives, coordinating with the primary success resource to ensure a unified message on new functionality, how it maps to their goals, and what actions are needed to adopt it effectively.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Leverage data and AI-driven insights in collaboration with the primary success resource to identify trends, risks, and optimization opportunities across accounts, and translate those insights into clear, actionable recommendations for both customers and internal stakeholders.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Partner closely with Sales, Account Management, and cross-functional teams, working in tandem with the primary success resource to deliver a unified customer experience, support renewals, and uncover expansion opportunities.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Maintain high-quality Gainsight hygiene and success documentation, including success plans, timeline entries, and CTAs that reflect key milestones, touchpoints, and outcomes for your shared accounts.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Serve as a voice of the customer for CSN, advocating for customer needs, sharing insights and trends with Product and other partners, and influencing sourcing product and program strategy.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Additional responsibilities as assigned.</span></li></ul> <br><strong>Here's What You Need:</strong><br><br><ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Bachelor’s degree or equivalent professional experience; an advanced degree is a plus.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">4 -8 years of professional work experience, preferably 5 in a Customer Success role.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Prior experience working in a Fortune 500 corporation, hospitality, meetings & events technology, or similar enterprise SaaS platforms; experience helping customers to promote adoption of new technologies is preferred.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Experience working in or with cross-functional account teams (e.g., Sales, Account Management, Services, Product, Marketing) in a matrixed environment.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Fluency with AI-driven tools and agentic automation</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; strong skills in building executive-ready presentations and reporting.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Prior use of Salesforce or similar CRM, and familiarity with customer success platforms and collaboration tools (e.g., Teams, Zoom, Slack).</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Ability to travel up to 15%</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Position will be based in US headquarters; open to remote US based on experience (must be flexible to cover US client time zones)</span></li></ul><p style=\"font-family: verdana, geneva;\"> </p><p><em>This job posting is intended to comply with all applicable laws. </em><em>I</em><em>f we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p> </p><p><em>The estimated base salary range for new hires into this role is $85,000-$115,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\" data-outlook-id=\"c33c887a-ee18-4261-b8f5-cd1afb6790ae\"><em>here</em></a><em>.</em></p><p> </p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p>W<em>e are not able to offer sponsorship for this position.</em></p>","location_name":"US-Virginia-Tysons Corner","street_address":"1765 Greensboro Station Place\n7th Floor","city":"Tysons Corner","state":"Virginia","country":"United States","country_code":"US","postal_code":"22102","location_type":"LAT_LNG","latitude":38.953,"longitude":-77.2295,"additional_locations":[{"location_name":"US-Texas-Dallas","street_address":"717 North Harwood St.\nSuite. 2000","city":"Dallas","state":"Texas","country":"United States","country_code":"US","postal_code":"75201","latitude":32.7904,"longitude":-96.8044}],"categories":[{"name":"Customer Success"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Bachelor&rsquo;s degree or equivalent professional experience; an advanced degree is a plus.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">4 -8 years of professional work experience, preferably 5 in a Customer Success role.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Prior experience working in a Fortune 500 corporation, hospitality, meetings &amp; events technology, or similar enterprise SaaS platforms; experience helping customers to promote adoption of new technologies is preferred.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Experience working in or with cross-functional account teams (e.g., Sales, Account Management, Services, Product, Marketing) in a matrixed environment.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Fluency with AI-driven tools and agentic automation</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; strong skills in building executive-ready presentations and reporting.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Prior use of Salesforce or similar CRM, and familiarity with customer success platforms and collaboration tools (e.g., Teams, Zoom, Slack).</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Ability to travel up to 15%</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Position will be based in US headquarters; open to remote US based on experience (must be flexible to cover US client time zones)</span></li></ul><p style=\"font-family: verdana, geneva;\">&nbsp;</p><p><em>This job posting is intended to comply with all applicable laws. </em><em>I</em><em>f we learn during the course of our recruitment process that, due to an applicant&rsquo;s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p>&nbsp;</p><p><em>The estimated base salary range for new hires into this role is $85,000-$115,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\" data-outlook-id=\"c33c887a-ee18-4261-b8f5-cd1afb6790ae\"><em>here</em></a><em>.</em></p><p>&nbsp;</p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p>W<em>e are not able to offer sponsorship for this position.</em></p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul type=\"disc\"><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Manage a portfolio of Venue &amp; Vendor sourcing accounts, in conjunction with the primary Customer Success resource, acting as the designated sourcing strategy expert for strategic and day-to-day engagement across planners, procurement, and program owners.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Create and maintain Venue &amp; Vendor sourcing success plans with clients, in partnership with the primary success resource, that define business objectives, success metrics, milestones, and ownership, with a focus on logo retention, sourcing adoption, and program maturity.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Lead or co-lead Customer Success Reviews (CSR/ABR) alongside the primary success resource to assess progress against success plans, highlight sourcing impact (e.g., RFP volume, cycle time, savings, consolidation), and identify opportunities to optimize programs and expand the relationship.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Monitor and analyze sourcing adoption and usage across your shared portfolio (e.g., RFP volume trends, new sourcing users, feature utilization such as RFP Showcase) and build data-driven recommendations and joint action plans with the account team to increase usage and value realization.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Drive feature adoption for key CSN capabilities, including RFP Showcase and other strategic sourcing features, by identifying target accounts with the success resource, running campaigns, and coaching customers to incorporate features into their standard workflows.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Increase the number of sourcing users within your aligned accounts by identifying new planner and stakeholder groups, orchestrating enablement, and partnering with the broader account team to expand sourcing usage across regions, business units, and event types.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Provide consultation on sourcing processes and best practices, tailoring recommendations to each customer&rsquo;s operating model (e.g., policy and compliance, preferred Venue &amp; Vendors, sourcing templates, bid comparisons, approvals).</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Proactively engage customers on CSN roadmap updates and initiatives, coordinating with the primary success resource to ensure a unified message on new functionality, how it maps to their goals, and what actions are needed to adopt it effectively.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Leverage data and AI-driven insights in collaboration with the primary success resource to identify trends, risks, and optimization opportunities across accounts, and translate those insights into clear, actionable recommendations for both customers and internal stakeholders.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Partner closely with Sales, Account Management, and cross-functional teams, working in tandem with the primary success resource to deliver a unified customer experience, support renewals, and uncover expansion opportunities.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Maintain high-quality Gainsight hygiene and success documentation, including success plans, timeline entries, and CTAs that reflect key milestones, touchpoints, and outcomes for your shared accounts.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Serve as a voice of the customer for CSN, advocating for customer needs, sharing insights and trends with Product and other partners, and influencing sourcing product and program strategy.</span></li><li style=\"font-family: verdana, geneva; font-size: 10pt;\"><span style=\"font-family: verdana, geneva; font-size: 10pt;\">Additional responsibilities as assigned.</span></li></ul>","posted_date":"2026-10-08T20:28:00+0000","apply_url":"https://uscareers-cvent.icims.com/jobs/10947/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"0000090c5f98d0c78de38367b170ffb22490"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"uscareers-cvent","tenantId":"12653","siteId":"254b3197-cb25-42a6-9eb2-5da1ca64e635","datePosted":"2026-10-08T20:28:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-08T20:33:29Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"111","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":1,"uuid":"27ecf927-17ae-4994-9ff0-102c7d93e4a1"},"ats_job_hash":"77e448c6506727b373636632f7419056","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/139194542346642118"},"import_id":"661939f3-75a0-4746-bdfe-e33bd58e261a","redirectOnApply":true,"questionservice":{"id":"46722093"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-08T21:05:07+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-08T21:05:07+0000","create_date":"2026-10-08T20:34:13+0000","category":[" Customer Success"],"full_location":"Tysons Corner, Virginia; Dallas, Texas","short_location":"Tysons Corner, Virginia","multipleLocations":true}},{"data":{"slug":"10987","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10987","title":"Sales Development Representative/Account Management Associate - January 2027","description":"<strong>Overview:</strong><br><br><p style=\"margin: 0px;\"><strong>Our Culture and Impact</strong></p><p style=\"margin: 0px;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p style=\"margin: 0px;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p style=\"margin: 0px;\"><strong>AI at Cvent: Leading the Future</strong></p><p style=\"margin: 0px;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p style=\"margin: 0px;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">THIS ROLE WILL START IN JANUARY 2027.</p> <br><strong>In This Role, You Will:</strong> <br><br><ul><li>Serve as the first point of contact and provide product information to prospective customers</li><li>Lead identification and qualification</li><li>Partner with Senior Sales Team to achieve new business quotas</li><li>Attend industry events to meet with prospective customers</li><li>Drive traffic to Cvent seminars and online demonstrations</li><li>Provide feedback for product enhancements</li></ul> <br><strong>Here's What You Need:</strong><br><br><ul><li>Bachelor's degree with strong academic credentials</li><li>6 months-1 year of full-time work experience-preferably in sales</li><li>Excellent communication skills (verbal and written)</li><li>Strong sense of initiative and personal leadership</li><li>Ability to work within a team to achieve goals</li><li>Strong business acumen, ethics and high integrity</li><li>Excel at developing relationships over the phone</li><li>Ability to handle high outbound call volume (50-60 calls/day) with correspondingly high talk time</li><li>Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing environment</li></ul><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly </em></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $50,000 annually + commission depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\" target=\"_blank\" title=\"https://careers.cvent.com/benefits\" rel=\"noopener\"><em>here</em></a><em>.</em></p><p style=\"margin: 0px;\">  </p><p style=\"margin: 0px;\"><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\">Physical Demands</a></p><p style=\"margin: 0px;\"><em>Multiple positions may be filled from this announcement.</em></p><p style=\"margin: 0px;\"><em>We are not able to offer sponsorship for this position.</em></p>","location_name":"US-Virginia-Tysons Corner","street_address":"1765 Greensboro Station Place\n7th Floor","city":"Tysons Corner","state":"Virginia","country":"United States","country_code":"US","postal_code":"22102","location_type":"LAT_LNG","latitude":38.953,"longitude":-77.2295,"categories":[{"name":"Entry-Level Sales"}],"tags1":["Non-Campus"],"tags2":["Sales"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","promotion_value":0,"salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul><li>Bachelor's degree with strong academic credentials</li><li>6 months-1 year of full-time work experience-preferably in sales</li><li>Excellent communication skills (verbal and written)</li><li>Strong sense of initiative and personal leadership</li><li>Ability to work within a team to achieve goals</li><li>Strong business acumen, ethics and high integrity</li><li>Excel at developing relationships over the phone</li><li>Ability to handle high outbound call volume (50-60 calls/day) with correspondingly high talk time</li><li>Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing environment</li></ul><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant&rsquo;s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly&nbsp;</em></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $50,000 annually + commission depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\" target=\"_blank\" title=\"https://careers.cvent.com/benefits\" rel=\"noopener\"><em>here</em></a><em>.</em></p><p style=\"margin: 0px;\">&nbsp;&nbsp;</p><p style=\"margin: 0px;\"><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\">Physical Demands</a></p><p style=\"margin: 0px;\"><em>Multiple positions may be filled from this announcement.</em></p><p style=\"margin: 0px;\"><em>We are not able to offer sponsorship for this position.</em></p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul><li>Serve as the first point of contact and provide product information to prospective customers</li><li>Lead identification and qualification</li><li>Partner with Senior Sales Team to achieve new business quotas</li><li>Attend industry events to meet with prospective customers</li><li>Drive traffic to Cvent seminars and online demonstrations</li><li>Provide feedback for product enhancements</li></ul>","posted_date":"2026-10-08T19:44:00+0000","apply_url":"https://uscareers-cvent.icims.com/jobs/10987/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"00009abaeb710683921cea5a898dee9b24c0"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"uscareers-cvent","tenantId":"12653","siteId":"254b3197-cb25-42a6-9eb2-5da1ca64e635","datePosted":"2026-10-08T19:44:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-08T19:45:48Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"111","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":1,"uuid":"1beef53b-c03b-4e2d-92f1-1b0bae035185"},"ats_job_hash":"55dca836562c802ffdb364002009fcb9","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/77050694900556486"},"import_id":"661939f3-75a0-4746-bdfe-e33bd58e261a","redirectOnApply":true,"questionservice":{"id":"46721149"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-08T21:05:07+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-08T21:05:07+0000","create_date":"2026-10-08T19:46:15+0000","category":[" Entry-Level Sales"],"full_location":"Tysons Corner, Virginia","short_location":"Tysons Corner, Virginia","multipleLocations":false}},{"data":{"slug":"10966","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10966","title":"Payroll Analyst II","description":"<strong>Overview:</strong><br><br><p><strong>Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p>If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p>Cvent is seeking a bright, goal-oriented, high energy and hardworking individual to fill our Payroll Analyst II position for our Dallas, TX office. The selected candidate will be responsible for the maintenance, management, and direction of the employee payroll function. This is a fast-paced environment with an opportunity to grow your professional accounting skills. This position reports to our Director of Payroll.</p> <br><strong>In This Role, You Will:</strong> <br><br><ul type=\"disc\"><li>Follow all process and procedures to ensure payroll are process accurately and timely;</li><li>Assist with the preparation of reports summarizing payroll, profit sharing, deductions, and withholding;</li><li>Provide specialized payroll and deduction information and assistance as required. Ensure compliance with all applicable government and regulatory laws, regulations and requirements;</li><li>Research variances regarding past pay cycles, lien or tax garnishment documentation, legal inquiries and audit questions or concerns;</li><li>Ensure the reconciliation and analysis of related balance sheet accounts, inventory accounts, ledgers, and journals;</li><li>Participate in the implementation of new and revised payroll reporting and analysis systems, and department policies and procedures;</li><li>Support the coordination of payroll functions with other departments such as Accounting, Data Processing, and Human Resources</li><li>Payroll GL creation </li></ul> <br><strong>Here's What You Need:</strong><br><br><ul type=\"disc\"><li>Proficiency in Microsoft Office & Intermediate level Excel</li><li>6+ years of payroll processing experience</li><li>Payroll systems experience (ADP Workforce Now & Streamline)</li><li>Experience using Workday is a plus</li><li>Strong written and verbal communication skills</li><li>Attention to detail and accuracy</li><li>Strong customer service skills</li></ul><p> </p><p><em>This job posting is intended to comply with all applicable laws. </em><em>I</em><em>f we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p> </p><p><strong><em>The estimated base salary range for new hires into this role is $70,000-$75,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\"><em>here</em></a><em>.</em></strong></p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\"><em>Physical Demands</em></a><br style=\"list-style-type: revert;\">W<em style=\"list-style-type: revert;\">e are not able to offer sponsorship for this position</em></p><p> </p><p> </p><p><em>#LI-CV1 </em></p>","location_name":"US-Texas-Dallas","street_address":"717 North Harwood St.\nSuite. 2000","city":"Dallas","state":"Texas","country":"United States","country_code":"US","postal_code":"75201","location_type":"LAT_LNG","latitude":32.7904,"longitude":-96.8044,"additional_locations":[{"location_name":"US-Virginia-Tysons Corner","street_address":"1765 Greensboro Station Place\n7th Floor","city":"Tysons Corner","state":"Virginia","country":"United States","country_code":"US","postal_code":"22102","latitude":38.953,"longitude":-77.2295}],"categories":[{"name":"Finance"}],"tags1":["Non-Campus"],"tags2":["Finance"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul type=\"disc\"><li>Proficiency in Microsoft Office &amp; Intermediate level Excel</li><li>6+ years of payroll processing experience</li><li>Payroll systems experience (ADP Workforce Now &amp; Streamline)</li><li>Experience using Workday is a plus</li><li>Strong written and verbal communication skills</li><li>Attention to detail and accuracy</li><li>Strong customer service skills</li></ul><p>&nbsp;</p><p><em>This job posting is intended to comply with all applicable laws.&nbsp;</em><em>I</em><em>f we learn during the course of our recruitment process that, due to an applicant&rsquo;s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p>&nbsp;</p><p><strong><em>The estimated base salary range for new hires into this role is $70,000-$75,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a href=\"https://careers.cvent.com/benefits\"><em>here</em></a><em>.</em></strong></p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\"><em>Physical Demands</em></a><br style=\"list-style-type: revert;\">W<em style=\"list-style-type: revert;\">e are not able to offer sponsorship for this position</em></p><p>&nbsp;</p><p>&nbsp;</p><p><em>#LI-CV1&nbsp;</em></p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul type=\"disc\"><li>Follow all process and procedures to ensure payroll are process accurately and timely;</li><li>Assist with the preparation of reports summarizing payroll, profit sharing, deductions, and withholding;</li><li>Provide specialized payroll and deduction information and assistance as required. 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Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>AI at Cvent: Leading the Future</strong></p><p style=\"margin: 0px;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><span style=\"text-decoration: underline; font-family: verdana, geneva; font-size: 10pt;\"><strong>Role Overview</strong></span></p><p style=\"margin: 0px;\">Cvent is building an AI-forward enterprise and is looking for an AI Transformation Leader to turn that ambition into practical, measurable outcomes.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">In this role, you’ll work closely with business teams and technology partners to understand how work gets done, identify opportunities to apply AI and automation, and guide solutions from idea through adoption. You’ll partner across one or more functions—including Sales, Customer Success, Marketing, and Finance—helping teams improve workflows while ensuring solutions are secure, governed, and aligned with enterprise priorities.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">This is a business-facing role with a strong technology and change-management dimension. You’ll build trust with stakeholders, connect business needs to technical possibilities, and help teams adopt solutions responsibly. Success means measurable business impact and lasting capability—not simply a tool or pilot.</p><p style=\"margin: 0px;\"> </p> <br><strong>In This Role, You Will:</strong> <br><br><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><ul style=\"margin-top: 0in;\"><li>Build trusted relationships with business leaders and teams; learn their goals, processes, pain points, and measures of success.</li><li>Map end-to-end workflows and identify opportunities for AI, automation, and process redesign.</li><li>Translate ambiguous business challenges into clear problem statements, prioritized use cases, requirements, and outcome-based plans.</li><li>Shape and deliver AI transformation initiatives from discovery and solution design through piloting, rollout, adoption, and measurement.</li><li>Work with technology, data, analytics, security, and governance partners to assess solutions and support responsible implementation.</li><li>Help teams apply AI in ways that complement human judgment and expertise, with appropriate review and control points.</li><li>Establish success measures—such as time saved, improved service, stronger forecast accuracy, increased retention, or revenue and pipeline impact—and track results.</li><li>Create repeatable playbooks, operating practices, and enablement materials so improvements can scale beyond an individual project.</li><li>Gather and channel new ideas through established governance and prioritization processes, avoiding fragmented or duplicative solutions.</li><li>Communicate recommendations and outcomes clearly to business stakeholders, technical partners, and senior leaders.</li></ul><p style=\"margin: 0px;\"><strong>Functional areas you may support</strong></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">The role may focus on one or more of the following areas, based on business priorities and your experience:</p><ul style=\"margin-top: 0in;\"><li><strong>Sales:</strong> Prospecting, pipeline management, forecasting, deal support, quoting, sales operations, enablement, and revenue operations.</li><li><strong>Customer Success and Client Services:</strong> Onboarding, implementation, adoption, customer health, support, renewals, retention, and expansion.</li><li><strong>Marketing:</strong> Demand generation, account-based marketing, campaign operations, content workflows, digital channels, and attribution.</li><li><strong>Finance:</strong> Planning and forecasting, accounting, reporting, procurement, order-to-cash, collections, and financial operations.</li></ul><p style=\"margin: 0px;\">You do not need to be a deep subject-matter expert in every function. We’re looking for strong transformation skills, a willingness to learn new business domains, and the ability to connect people, processes, and technology.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p> <br><strong>Here's What You Need:</strong><br><br><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><ul style=\"margin-top: 0in;\"><li>Significant experience leading business transformation, enterprise technology delivery, AI implementation, intelligent automation, consulting, or a related discipline.</li><li>A track record of taking initiatives from discovery through implementation and adoption, with measurable outcomes.</li><li>Ability to understand complex processes and translate business needs into structured requirements and practical solution plans.</li><li>Experience partnering across business and technical teams, including data, engineering, IT, security, and operations.</li><li>Familiarity with AI, generative AI, workflow automation, analytics, or enterprise platforms—and the judgment to select approaches based on the problem rather than a single tool.</li><li>Strong change-management and communication skills, including the ability to earn trust, facilitate working sessions, and explain technical concepts in business terms.</li><li>Sound judgment around governance, data protection, security, risk, and human oversight in enterprise environments.</li><li>A builder’s mindset: you create reusable approaches and leave teams better equipped to sustain and extend the work.</li></ul><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>Nice to have</strong></p><ul style=\"margin-top: 0in;\"><li>Experience in one or more of Sales, Customer Success, Client Services, Marketing, or Finance.</li><li>Experience in a complex or regulated enterprise environment.</li><li>Familiarity with CRM, customer success, marketing automation, finance, analytics, or enterprise workflow platforms.</li><li>Experience defining AI or automation metrics, building business cases, or communicating results to executive audiences.</li><li>Experience developing playbooks, centers of excellence, enablement programs, or operating models.</li></ul><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>Who you are</strong></p><ul style=\"margin-top: 0in;\"><li><strong>Outcome-oriented:</strong> You measure success by meaningful business results, not activity or technology alone.</li><li><strong>Curious and consultative:</strong> You listen, learn the context, and build trust before recommending change.</li><li><strong>Comfortable with ambiguity:</strong> You create clarity and momentum when the problem or path forward is not yet fully defined.</li><li><strong>Pragmatic about AI:</strong> You understand where AI can help, where people should remain in control, and why responsible adoption matters.</li><li><strong>Collaborative:</strong> You bring together business and technical partners to move from ideas to implementation.</li><li><strong>Focused on lasting impact:</strong> You help teams build the capability to sustain improvements over time.</li></ul><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $150,000 - $200,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. 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