{"jobs":[{"data":{"slug":"10679","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10679","title":"Senior Payroll Analyst","description":"<strong>Overview:</strong><br><br><p><strong>Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p>If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p>Cvent is seeking a bright, goal-oriented, high energy and hardworking individual to fill our Payroll Analyst II position for our Dallas, TX office. The selected candidate will be responsible for the maintenance, management, and direction of the employee payroll function. This is a fast-paced environment with an opportunity to grow your professional accounting skills. This position reports to our Director of Payroll.</p> <br><strong>In This Role, You Will:</strong> <br><br><ul type=\"disc\"><li>Follow all process and procedures to ensure payroll are process accurately and timely;</li><li>Assist with the preparation of reports summarizing payroll, profit sharing, deductions, and withholding;</li><li>Provide specialized payroll and deduction information and assistance as required. Ensure compliance with all applicable government and regulatory laws, regulations and requirements;</li><li>Research variances regarding past pay cycles, lien or tax garnishment documentation, legal inquiries and audit questions or concerns;</li><li>Ensure the reconciliation and analysis of related balance sheet accounts, inventory accounts, ledgers, and journals;</li><li>Participate in the implementation of new and revised payroll reporting and analysis systems, and department policies and procedures;</li><li>Support the coordination of payroll functions with other departments such as Accounting, Data Processing, and Human Resources</li><li>Payroll GL creation </li></ul> <br><strong>Here's What You Need:</strong><br><br><ul type=\"disc\"><li>Proficiency in Microsoft Office & Intermediate level Excel</li><li>6+ years of payroll processing experience</li><li>Payroll systems experience (ADP Workforce Now & Streamline)</li><li>Experience using Workday is a plus</li><li>Strong written and verbal communication skills</li><li>Attention to detail and accuracy</li><li>Strong customer service skills</li></ul><p> </p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a><br>W<em>e are not able to offer sponsorship for this position</em></p><p> </p><p><em>#LI-CV1 </em></p>","location_name":"US-Texas-Dallas","street_address":"717 North Harwood St.\nSuite. 2000","city":"Dallas","state":"Texas","country":"United States","country_code":"US","postal_code":"75201","location_type":"LAT_LNG","latitude":32.7904,"longitude":-96.8044,"categories":[{"name":"Finance"}],"tags1":["Non-Campus"],"tags2":["Finance"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","promotion_value":1,"salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul type=\"disc\"><li>Proficiency in Microsoft Office &amp; Intermediate level Excel</li><li>6+ years of payroll processing experience</li><li>Payroll systems experience (ADP Workforce Now &amp; Streamline)</li><li>Experience using Workday is a plus</li><li>Strong written and verbal communication skills</li><li>Attention to detail and accuracy</li><li>Strong customer service skills</li></ul><p>&nbsp;</p><p><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a><br>W<em>e are not able to offer sponsorship for this position</em></p><p>&nbsp;</p><p><em>#LI-CV1&nbsp;</em></p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul type=\"disc\"><li>Follow all process and procedures to ensure payroll are process accurately and timely;</li><li>Assist with the preparation of reports summarizing payroll, profit sharing, deductions, and withholding;</li><li>Provide specialized payroll and deduction information and assistance as required. Ensure compliance with all applicable government and regulatory laws, regulations and requirements;</li><li>Research variances regarding past pay cycles, lien or tax garnishment documentation, legal inquiries and audit questions or concerns;</li><li>Ensure the reconciliation and analysis of related balance sheet accounts, inventory accounts, ledgers, and journals;</li><li>Participate in the implementation of new and revised payroll reporting and analysis systems, and department policies and procedures;</li><li>Support the coordination of payroll functions with other departments such as Accounting, Data Processing, and Human Resources</li><li>Payroll GL creation&nbsp;</li></ul>","posted_date":"2026-10-14T03:29:00+0000","apply_url":"https://uscareers-cvent.icims.com/jobs/10679/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"00008a5d3c408cbda1cca428e671e81c1bdd"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"uscareers-cvent","tenantId":"12653","siteId":"254b3197-cb25-42a6-9eb2-5da1ca64e635","datePosted":"2026-10-14T03:29:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-14T03:30:15Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"111","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":6,"uuid":"e6d0dec8-6666-4dd6-ac34-6b21a4bdb6f7"},"ats_job_hash":"9cd8ffc061ab6e561d871fd4a9ad8812","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/93234402254824134"},"import_id":"b6d4b038-c0ae-4eb9-acdb-c8e3253dc19f","redirectOnApply":true,"questionservice":{"id":"46072874"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-14T05:30:10+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-14T05:30:10+0000","create_date":"2026-10-14T03:30:33+0000","category":[" Finance"],"full_location":"Dallas, Texas","short_location":"Dallas, Texas","multipleLocations":false}},{"data":{"slug":"10877","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10877","title":"AVP, Data Strategy & Intelligence (Marketing)","description":"<strong>Overview:</strong><br><br><p style=\"text-align: justify;\"><strong>About Cvent:</strong></p><p style=\"text-align: justify;\"> </p><p><strong>Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p> </p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p> </p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong><em>Recruitment Scam Notice:</em></strong><em> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “<span style=\"box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; --hue-web-line-height-regular: 1.25; --hue-web-line-height-open: 1.5; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; text-decoration: underline;\">name@cvent.com</span>” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</em></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at <span style=\"box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; --hue-web-line-height-regular: 1.25; --hue-web-line-height-open: 1.5; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; text-decoration: underline;\">recruitingindia@cvent.com</span>.</em></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><em>For more information, visit Cvent’s Recruitment Fraud Notice. <span style=\"box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; --hue-web-line-height-regular: 1.25; --hue-web-line-height-open: 1.5; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; text-decoration: underline;\"><a href=\"https://www.cvent.com/en/notice-recruitment-fraud\" target=\"_blank\" rel=\"noopener\">https://www.cvent.com/en/notice-recruitment-fraud</a></span>.</em></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>ABOUT THE ROLE</strong></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\">The Head of Data Strategy & Operations is a senior leadership role responsible for building and leading the unified data function across Cvent's primary clouds: Enterprise Corporates (EC) and Hospitality (HC). This is a strategic and operational role — you will set the vision for how Cvent acquires, enriches, governs, and activates its marketing database, while managing a team of ~40 across three distinct functions.</p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\">This is a newly created role designed to consolidate previously fragmented data functions into a single, accountable team with unified strategy, cloud-specific ownership, and a modern AI-native operating model. You will report into the VP, Global Demand Center and partner closely with IT, Sales, Product Marketing, and Analytics.</p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"> </p> <br><strong>In This Role, You Will:</strong> <br><br><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>Strategic Leadership</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Own the end-to-end data strategy for Cvent's marketing database — acquisition, enrichment, governance, and activation — across EC and HC</li><li>Define and maintain ICP, TAM/SAM, and persona frameworks in partnership with Product Marketing and Sales</li><li>Build and drive cloud-specific scorecards that create clear accountability for EC and HC data quality, coverage, and campaign readiness</li><li>Serve as the single accountable leader for the ADI function; act as the primary liaison to the VP of GDC, CMO, and cross-functional partners</li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>Team & Org Leadership</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Lead three functional sub-teams — Audience Strategy & Intelligence, Data Acquisition & Activation, and Data Infrastructure & Governance</li><li>Develop and retain strong team leads; build career paths and capability plans within each function</li><li>Drive a unified operating model that eliminates duplication across previously siloed teams and enables scale without proportional headcount growth</li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>Data Operations & Quality</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Ensure the marketing database meets and exceeds quality thresholds: Account accuracy ≥80%, Contact accuracy ≥85%, SAM coverage >80%</li><li>Oversee database normalization, deduplication, governance, and data validation across both clouds</li><li>Own vendor relationships (ZoomInfo, Clearbit, Clay and others) — qualification, contracts, budget, and performance accountability</li><li>Ensure compliance with global privacy regulations (GDPR, CCPA) in coordination with Legal and Security</li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>AI, Automation & IT Partnership</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Partner with Cvent's IT and AI Center of Excellence to build an AI-native acquisition and enrichment operating model — agent development, workflow automation, and Snowflake pipeline integration</li><li>Drive a unified AI roadmap for the ADI function in partnership with IT; identify and implement automation opportunities across all three sub-functions</li><li>Own the DB/AI Management function's IT dotted-line relationship — translate business data needs into infrastructure requirements</li><li>Lead adoption of AI-assisted workflows that improve turnaround time, data accuracy, and team capacity</li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>GTM Enablement</strong></p><ul style=\"list-style-type: disc;\"><li style=\"text-align: justify;\">Partner with Sales and Revenue Marketing to ensure the database directly enables pipeline: right accounts, right contacts, right timing</li><li style=\"text-align: justify;\">Ensure list pull and delivery SLAs are met for all campaign programs — including email, events, nurture, and paid digital</li><li style=\"text-align: justify;\">Produce and maintain data scorecards and dashboards that give GDC, Sales, and Finance visibility into data health, coverage gaps, and trend</li></ul> <br><strong>Here's What You Need:</strong><br><br><p style=\"text-align: justify;\"><strong>Required</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>20+ years of experience in B2B marketing data, database management, or audience strategy — with at least 5 years leading multi-functional teams of 20+ across geographies</li><li>Demonstrated success owning a full-funnel data operation: strategy, acquisition, enrichment, governance, and GTM activation</li><li>Experience managing across verticals or market segments — ability to hold EC and HC accountable simultaneously rather than specializing in one</li><li>Strong command of SFDC — data governance, object structure, reporting, and quality management</li><li>Experience with AI-assisted workflows and automation tooling; comfort building and executing an AI adoption roadmap for a data team</li><li>Proven cross-functional partnership with IT, Sales, and Analytics — this role requires influence without authority across multiple organizations</li><li>Track record of building and scaling teams through process improvement and technology, not just headcount</li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><strong>Preferred</strong></p><ul style=\"list-style-type: disc;\"><li style=\"text-align: justify;\">Experience with Snowflake or similar cloud data warehouse; comfort partnering with engineering/IT on pipeline architecture</li><li style=\"text-align: justify;\">Familiarity with marketing automation platforms (Marketo or equivalent) and how database feeds program execution</li><li style=\"text-align: justify;\">Background in TAM/SAM/ICP modeling and persona framework development</li><li style=\"text-align: justify;\">Experience with vendor management and procurement for data enrichment tools (ZoomInfo, Clearbit, or equivalents)</li><li style=\"text-align: justify;\">MBA or equivalent</li><li style=\"text-align: justify;\">Advanced degree preferred</li></ul>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Marketing"}],"tags1":["Non-Campus"],"tags2":["Marketing"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<p style=\"text-align: justify;\"><strong>Required</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>20+ years of experience in B2B marketing data, database management, or audience strategy &mdash; with at least 5 years leading multi-functional teams of 20+ across geographies</li><li>Demonstrated success owning a full-funnel data operation: strategy, acquisition, enrichment, governance, and GTM activation</li><li>Experience managing across verticals or market segments &mdash; ability to hold EC and HC accountable simultaneously rather than specializing in one</li><li>Strong command of SFDC &mdash; data governance, object structure, reporting, and quality management</li><li>Experience with AI-assisted workflows and automation tooling; comfort building and executing an AI adoption roadmap for a data team</li><li>Proven cross-functional partnership with IT, Sales, and Analytics &mdash; this role requires influence without authority across multiple organizations</li><li>Track record of building and scaling teams through process improvement and technology, not just headcount</li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><strong>Preferred</strong></p><ul style=\"list-style-type: disc;\"><li style=\"text-align: justify;\">Experience with Snowflake or similar cloud data warehouse; comfort partnering with engineering/IT on pipeline architecture</li><li style=\"text-align: justify;\">Familiarity with marketing automation platforms (Marketo or equivalent) and how database feeds program execution</li><li style=\"text-align: justify;\">Background in TAM/SAM/ICP modeling and persona framework development</li><li style=\"text-align: justify;\">Experience with vendor management and procurement for data enrichment tools (ZoomInfo, Clearbit, or equivalents)</li><li style=\"text-align: justify;\">MBA or equivalent</li><li style=\"text-align: justify;\">Advanced degree preferred</li></ul>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><strong>Strategic Leadership</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Own the end-to-end data strategy for Cvent's marketing database &mdash; acquisition, enrichment, governance, and activation &mdash; across EC and HC</li><li>Define and maintain ICP, TAM/SAM, and persona frameworks in partnership with Product Marketing and Sales</li><li>Build and drive cloud-specific scorecards that create clear accountability for EC and HC data quality, coverage, and campaign readiness</li><li>Serve as the single accountable leader for the ADI function; act as the primary liaison to the VP of GDC, CMO, and cross-functional partners</li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><strong>Team &amp; Org Leadership</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Lead three functional sub-teams &mdash; Audience Strategy &amp; Intelligence, Data Acquisition &amp; Activation, and Data Infrastructure &amp; Governance</li><li>Develop and retain strong team leads; build career paths and capability plans within each function</li><li>Drive a unified operating model that eliminates duplication across previously siloed teams and enables scale without proportional headcount growth</li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><strong>Data Operations &amp; Quality</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Ensure the marketing database meets and exceeds quality thresholds: Account accuracy &ge;80%, Contact accuracy &ge;85%, SAM coverage &gt;80%</li><li>Oversee database normalization, deduplication, governance, and data validation across both clouds</li><li>Own vendor relationships (ZoomInfo, Clearbit, Clay and others) &mdash; qualification, contracts, budget, and performance accountability</li><li>Ensure compliance with global privacy regulations (GDPR, CCPA) in coordination with Legal and Security</li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><strong>AI, Automation &amp; IT Partnership</strong></p><ul style=\"list-style-type: disc; text-align: justify;\"><li>Partner with Cvent's IT and AI Center of Excellence to build an AI-native acquisition and enrichment operating model &mdash; agent development, workflow automation, and Snowflake pipeline integration</li><li>Drive a unified AI roadmap for the ADI function in partnership with IT; identify and implement automation opportunities across all three sub-functions</li><li>Own the DB/AI Management function's IT dotted-line relationship &mdash; translate business data needs into infrastructure requirements</li><li>Lead adoption of AI-assisted workflows that improve turnaround time, data accuracy, and team capacity</li></ul><p style=\"text-align: justify;\">&nbsp;</p><p style=\"text-align: justify;\"><strong>GTM Enablement</strong></p><ul style=\"list-style-type: disc;\"><li style=\"text-align: justify;\">Partner with Sales and Revenue Marketing to ensure the database directly enables pipeline: right accounts, right contacts, right timing</li><li style=\"text-align: justify;\">Ensure list pull and delivery SLAs are met for all campaign programs &mdash; including email, events, nurture, and paid digital</li><li style=\"text-align: justify;\">Produce and maintain data scorecards and dashboards that give GDC, Sales, and Finance visibility into data health, coverage gaps, and trend</li></ul>","posted_date":"2026-10-13T13:24:00+0000","apply_url":"https://careers-cvent.icims.com/jobs/10877/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"0000a682b37453a7c566ffe294647b780c3f"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"careers-cvent","tenantId":"12653","siteId":"9af35572-61b5-497d-a212-c945d6cbfdc9","datePosted":"2026-10-13T13:24:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-13T13:24:34Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"17","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":1,"uuid":"d0141ad0-c3ad-4fc4-a647-ec505ae06654"},"ats_job_hash":"8caa4d5136e6f813e12693d53500d00f","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/92157911651754694"},"import_id":"f2e49ff4-d847-46cd-b937-364f7eb2df7a","redirectOnApply":true,"questionservice":{"id":"46413325"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-13T15:25:18+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-13T15:25:18+0000","create_date":"2026-10-13T13:25:32+0000","category":[" Marketing"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"11002","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"11002","title":"Assistant Manager, Dedicated Managed Services","description":"<strong>Overview:</strong><br><br><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">Cvent is redefining the meetings and events industry through technology that advances human connection<em>.</em></span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">AI at Cvent: Leading the Future</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p style=\"margin: 4pt 0in 12pt; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"> </p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">name@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em></span><a href=\"mailto:recruitingindia@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">recruitingindia@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>For more information, visit Cvent’s Recruitment Fraud Notice. </em></span><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em></p> <br><strong>In This Role, You Will:</strong> <br><br><p style=\"text-align: justify; margin: 0in 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">     </span></strong><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">#Leadership & People Management</span></strong></p><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">AI first leader, should have actively contributed to business transformation initiatives within the organization.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Lead, coach, and develop a team of System Administrators and leaders, building a culture of high performance, accountability, and continuous improvement.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Own hiring, onboarding, and capacity planning to scale the team while maintaining the quality.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Set clear goals and development plans, conduct regular performance conversations, and manage performance to drive both individual growth and team outcomes.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Identify and develop emerging leaders, building a strong succession pipeline within the team.</li></ul><p style=\"text-align: justify; margin: 0in 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">    </span></strong><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">#Strategy & Operational Excellence</span></strong></p><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Develop and align the Professional Services strategy and operating model with company goals, priorities, and vision.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Foster cross-functional collaboration to drive product adoption, expansion, and successful client outcomes; influence and align stakeholders at all levels as a trusted advocate for the team.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Use data and analytics to monitor performance, surface insights, lead data-driven improvement initiatives, and drive data-driven decision-making.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Create and present Business Reviews to senior and executive stakeholders, articulating performance, risks, and growth opportunities while representing the voice of the customer and team.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Own financial and resource planning for the function, including budget definition, utilization, forecasting, and margin optimization, with reporting on costs and outcomes relative to departmental goals; exposure to P&L management.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Drive operational efficiency and resource utilization; and lead the team through change using change-management practices to ensure adoption of new processes and ways of working.</li></ul><p style=\"text-align: justify; margin: 0in 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">    #Customer Success & Service Delivery</span></strong></p><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Act as a trusted advisor to strategic customers — staying engaged through regular check-ins, owning internal and external escalations end to end (driving root cause analysis and corrective/preventive actions), and ensuring continued value creation against each customer's business objectives.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Build deep, foundational knowledge of the Cvent platform to guide the team and advise customers credibly.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Gather internal and external feedback, translate it into actionable plans, and continuously raise customer satisfaction and retention.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Document and track customer success stories and demonstrate return on investment (ROI) across the portfolio.</li></ul><p style=\"margin: 0in 0in 5pt; line-height: normal; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"> </p> <br><strong>Here's What You Need:</strong><br><br><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">10- 15 years of overall experience in Professional Services, Technical Services, Consulting, Solution Architecture, Technical Account Management, Implementation, or related functions, preferably within a product or software (SaaS) company.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Min. 5 years of proven experience leading high-performing teams, including experience leading other leaders/managers.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience in Martech/ Marketing Consulting.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Demonstrated success building, scaling, and developing teams in a fast-paced, customer-facing environment.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication, stakeholder management, and executive presentation skills (verbal and written).</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Proven agility in a fast-paced, constantly changing environment, with experience in program-level financial and resource planning and budget tracking.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Strong business acumen, data-driven decision-making, and the ability to translate insights into action.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Bachelor’s degree is a must (Technology degree preferred); MBA is good to have.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience with event technology platforms and familiarity with Cvent is an advantage.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">High integrity, strong ethics, and a collaborative, people-first leadership style.</li></ul>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Client Services (Other)"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["In Office"],"tags4":["In Office"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">10- 15 years of overall experience in Professional Services, Technical Services, Consulting, Solution Architecture, Technical Account Management, Implementation, or related functions, preferably within a product or software (SaaS) company.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Min. 5 years of proven experience leading high-performing teams, including experience leading other leaders/managers.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience in Martech/ Marketing Consulting.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Demonstrated success building, scaling, and developing teams in a fast-paced, customer-facing environment.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication, stakeholder management, and executive presentation skills (verbal and written).</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Proven agility in a fast-paced, constantly changing environment, with experience in program-level financial and resource planning and budget tracking.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Strong business acumen, data-driven decision-making, and the ability to translate insights into action.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Bachelor&rsquo;s degree is a must (Technology degree preferred); MBA is good to have.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience with event technology platforms and familiarity with Cvent is an advantage.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">High integrity, strong ethics, and a collaborative, people-first leadership style.</li></ul>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<p style=\"text-align: justify; margin: 0in 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">&nbsp;&nbsp;&nbsp;&nbsp; </span></strong><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">#Leadership &amp; People Management</span></strong></p><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">AI first leader, should have actively contributed to business transformation initiatives within the organization.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Lead, coach, and develop a team of System Administrators and leaders, building a culture of high performance, accountability, and continuous improvement.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Own hiring, onboarding, and capacity planning to scale the team while maintaining the quality.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Set clear goals and development plans, conduct regular performance conversations, and manage performance to drive both individual growth and team outcomes.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Identify and develop emerging leaders, building a strong succession pipeline within the team.</li></ul><p style=\"text-align: justify; margin: 0in 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">&nbsp;&nbsp;&nbsp; </span></strong><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">#Strategy &amp; Operational Excellence</span></strong></p><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Develop and align the Professional Services strategy and operating model with company goals, priorities, and vision.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Foster cross-functional collaboration to drive product adoption, expansion, and successful client outcomes; influence and align stakeholders at all levels as a trusted advocate for the team.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Use data and analytics to monitor performance, surface insights, lead data-driven improvement initiatives, and drive data-driven decision-making.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Create and present Business Reviews to senior and executive stakeholders, articulating performance, risks, and growth opportunities while representing the voice of the customer and team.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Own financial and resource planning for the function, including budget definition, utilization, forecasting, and margin optimization, with reporting on costs and outcomes relative to departmental goals; exposure to P&amp;L management.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Drive operational efficiency and resource utilization; and lead the team through change using change-management practices to ensure adoption of new processes and ways of working.</li></ul><p style=\"text-align: justify; margin: 0in 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">&nbsp;&nbsp;&nbsp; #Customer Success &amp; Service Delivery</span></strong></p><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Act as a trusted advisor to strategic customers &mdash; staying engaged through regular check-ins, owning internal and external escalations end to end (driving root cause analysis and corrective/preventive actions), and ensuring continued value creation against each customer's business objectives.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Build deep, foundational knowledge of the Cvent platform to guide the team and advise customers credibly.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Gather internal and external feedback, translate it into actionable plans, and continuously raise customer satisfaction and retention.</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Document and track customer success stories and demonstrate return on investment (ROI) across the portfolio.</li></ul><p style=\"margin: 0in 0in 5pt; line-height: normal; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\">&nbsp;</p>","posted_date":"2026-10-13T08:53:00+0000","apply_url":"https://indiacareers-cvent.icims.com/jobs/11002/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"0000434f44b3b2ea0929b14f4407d943407b"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"indiacareers-cvent","tenantId":"12653","siteId":"03843299-6356-4b35-bad3-67bc009f3617","datePosted":"2026-10-13T08:53:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-13T08:53:59Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"175","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":1,"uuid":"ddbea840-e56a-4a0c-b1d1-0c4e91a33200"},"ats_job_hash":"1232840e2bbd1b920c7b07454014f482","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/96339766689047238"},"import_id":"f9b20028-a3ce-4671-8c64-972f63fa152b","redirectOnApply":true,"questionservice":{"id":"46751266"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-13T09:25:06+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-13T09:25:06+0000","create_date":"2026-10-13T08:54:31+0000","category":[" Client Services (Other)"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"10399","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10399","title":"Senior Vice President / Vice President, Marketing – India","description":"<strong>Overview:</strong><br><br><p>About Cvent<br><a href=\"https://www.cvent.com\">www.cvent.com</a><br>Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.<br><br>Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.<br>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.<br>Cvent is redefining the meetings and events industry through technology that advances human connection.<br><br></p><p><strong><span style=\"text-decoration: underline;\" data-olk-copy-source=\"MessageBody\">AI at Cvent</span></strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p> </p><p><strong>Overview:</strong><br>Cvent is a leading meetings, events, and hospitality technology provider with more than<!--StartFragment--><span data-olk-copy-source=\"MessageBody\">5,000+ employes</span>  employees and ~<!--StartFragment--><span data-olk-copy-source=\"MessageBody\">24,000+ customers</span>  customers worldwide, including <!--StartFragment--><span data-olk-copy-source=\"MessageBody\">60% Fortune 500</span> . Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p><strong>Disclaimer:</strong><br aria-hidden=\"true\"><strong>Recruitment Scam Notice:</strong> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “<span draggable=\"true\"><a href=\"mailto:name@cvent.com\" target=\"_blank\" rel=\"noopener noreferrer\" aria-haspopup=\"menu\">name@cvent.com</a></span>” email addresses. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.<br aria-hidden=\"true\">If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at <span draggable=\"true\"><a href=\"mailto:recruitingindia@cvent.com\" target=\"_blank\" rel=\"noopener noreferrer\" aria-haspopup=\"menu\">recruitingindia@cvent.com</a></span>.<br aria-hidden=\"true\">For more information, visit Cvent’s Recruitment Fraud Notice: <a href=\"https://www.cvent.com/en/notice-recruitment-fraud\">https://www.cvent.com/en/notice-recruitment-fraud</a>. <br><br>In This Role, You Will:<br>Cvent is seeking an exceptional senior executive to serve as its Senior Vice President / Vice President, Marketing – India. This role is the senior-most marketing leader in India.<br>This individual will be a critical force multiplier: ensuring that India’s 200+ marketing professionals are high performing, deeply aligned with global priorities, and operating at the frontier of marketing<br>innovation. Beyond operational stewardship, this executive will serve as a recognized champion of the Event Technology and Martech landscape — representing Cvent’s perspective externally in India & APAC/IMEA region.<br>The role operates within a global matrix structure: functional direction flows from discipline leaders based across the US, EMEA, and APAC, while this executive holds full ownership of people leadership, operational excellence, talent strategy, and site culture for India.</p> <br><strong>In This Role, You Will:</strong> <br><br><p>1. People Leadership, Coaching & Talent Management<br>• Serve as the primary people leader for 200+ India-based marketing professionals across multiple disciplines, coaching and developing talent in close partnership with global functional leaders.<br>• Drive a comprehensive India marketing talent strategy: workforce planning, strategic hiring, structured onboarding, career pathing, and retention — with depth in demand generation, Martech, digital, analytics, events, and creative.<br>• Identify and accelerate high-potential leaders; build robust succession pipelines and a strong internal bench across all marketing functions.<br>• Foster a high-performance, inclusive culture aligned with Cvent’s values and spirit of intrapreneurship — where every marketer is empowered to think like an owner and act with urgency.<br><br>2. Champion of Event Technology & the Marketing Stack<br>•Act as a credible “internal customer”: represent the marketer’s perspective when evaluating Cvent’s own product portfolio and translate those insights into actionable feedback for Product, GTM, and Customer Success teams.<br>•Champion Event-Led Growth (ELG) thinking across the India organization, ensuring teams deeply understand how Cvent’s platform drives pipeline, revenue, and engagement for enterprise B2B marketers globally.<br>•Represent India marketing in global forums and industry events as a confident, opinionated voice on modern B2B marketing and Event Technology.<br><br>3. AI Transformation Champion<br>• Lead Cvent India’s AI transformation within marketing — actively monitoring best-in-class AI tool developments, enterprise adoption trends, and emerging agentic workflows across the global marketing industry.<br>• Experiment with and evaluate frontier AI platforms — generative content tools, AI-driven video automation (including Goldcast’ s capabilities), intelligent personalization, and analytics automation — bringing informed, hands-on recommendations to the organization.<br>• Partner with Global Marketing Operations to identify, pilot, and scale high-impact AI and automation use cases in India-based workstreams: content production, QA, campaign operations, and workflow automation.<br>• Build a culture of AI-first thinking: upskill teams, reduce manual effort, and enable India marketing to operate with the agility and leverage that modern AI tooling provides.<br>• Translate AI adoption into measurable outcomes — velocity, quality, cost efficiency — and report on impact in global leadership reviews with clarity and precision.<br><br>4. Operational Excellence & Follow-the-Sun Execution<br>• Own the day-to-day operational rhythm of India-based marketing teams, ensuring reliable delivery against SLAs and commitments to global discipline leaders and regional stakeholders.<br>• Design and continuously improve follow-the-sun workflows across US–EMEA–APAC time zones for campaigns, events, marketing operations, and creative services — optimizing for speed, quality, and continuity of execution.<br>• Partner with Global Marketing Operations on capacity planning, prioritization, and skills-to-work alignment, ensuring India bandwidth maps to the highest-impact global initiatives.<br>• Drive continuous improvement in processes, tooling, and collaboration models — positioning India as a recognized center of operational excellence within global marketing.<br><br>5. Stakeholder Management & Matrix Leadership<br>•Act as the primary India marketing point of contact for global discipline leaders, regional sales leadership (APAC/IMEA), and executive stakeholders across the business.<br>•Ensure clear, disciplined alignment of goals, expectations, and performance feedback between India teams and global functional counterparts.<br>•Partner with HR, Finance, Facilities, and corporate functions in India to champion site culture, employee engagement, and a world-class workplace experience for marketing professionals.<br><br>6. Governance, Brand & Compliance<br>• Ensure India marketing teams adhere to global policies and standards related to brand, security, data privacy, and event execution.<br>•Proactively manage operational and people-related risks in partnership with global functional owners.</p> <br><strong>Here's What You Need:</strong><br><br><ul><li>20+ years of progressive B2B marketing leadership within SaaS or enterprise technology organizations, with significant experience in people leadership and operations-focused roles.</li><li>Demonstrated success leading large, multi-disciplinary marketing organizations of 100+ professionals in a global matrix structure, where functional ownership sits with distributed global leaders</li><li>Deep, genuine familiarity with Event Technology and/or Martech landscape — as a practitioner, platform buyer, or industry advocate. Recognized credibility as a voice in this space.</li><li>Ability to serve as a sophisticated “internal customer”: evaluate marketing technology with a practitioner’s lens and translate insights into actionable product and GTM feedback.</li><li>A proven track record of driving AI adoption in marketing — through tooling, workflow transformation, or team capability-building — with an informed, hands-on orientation toward emerging AI platforms.</li><li>Exceptional coaching, talent management, and recruiting capability: a track record of building high-performing teams, accelerating leaders, and constructing strong succession pipelines.</li><li>Experience managing follow-the-sun or global delivery models, including capacity planning, workload balancing, and cross-time-zone collaboration.</li><li>Outstanding stakeholder management skills — the ability to build trusted, influential partnerships with global CMO-level leaders, regional sales executives, and corporate functions.</li><li>Strong working knowledge of Martech, digital marketing, and data-driven demand generation.</li><li>Exposure to APAC and/or IMEA markets and regional marketing dynamics strongly preferred.</li><li>Executive presence and communication excellence; comfortable representing India marketing credibly in global forums and at industry events.</li><li>Master degree required; MBA or equivalent advanced degree strongly preferred.</li></ul><p><br>Why This Role<br>This is a rare opportunity to lead one of the largest marketing organizations in India within a category-defining global technology company at a pivotal inflection point. Cvent is executing the most ambitious transformation in Event Technology history — building a Marketing-first AI-powered event management software that unifies in-person, virtual, and hybrid experiences.<br>The executive in this role will shape how that transformation is experienced by 200+ marketers across India, establish India as the operational heartbeat of Cvent’s global marketing capability, and help attract and develop the finest marketing talent in the country.</p><p> </p><p> </p><p> </p>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Marketing"}],"tags1":["Non-Campus"],"tags2":["Marketing"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","promotion_value":0,"salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul><li>20+ years of progressive B2B marketing leadership within SaaS or enterprise technology organizations, with significant experience in people leadership and operations-focused roles.</li><li>Demonstrated success leading large, multi-disciplinary marketing organizations of 100+ professionals in a global matrix structure, where functional ownership sits with distributed global leaders</li><li>Deep, genuine familiarity with Event Technology and/or Martech landscape &mdash; as a practitioner, platform buyer, or industry advocate. Recognized credibility as a voice in this space.</li><li>Ability to serve as a sophisticated &ldquo;internal customer&rdquo;: evaluate marketing technology with a practitioner&rsquo;s lens and translate insights into actionable product and GTM feedback.</li><li>A proven track record of driving AI adoption in marketing &mdash; through tooling, workflow transformation, or team capability-building &mdash; with an informed, hands-on orientation toward emerging AI platforms.</li><li>Exceptional coaching, talent management, and recruiting capability: a track record of building high-performing teams, accelerating leaders, and constructing strong succession pipelines.</li><li>Experience managing follow-the-sun or global delivery models, including capacity planning, workload balancing, and cross-time-zone collaboration.</li><li>Outstanding stakeholder management skills &mdash; the ability to build trusted, influential partnerships with global CMO-level leaders, regional sales executives, and corporate functions.</li><li>Strong working knowledge of Martech, digital marketing, and data-driven demand generation.</li><li>Exposure to APAC and/or IMEA markets and regional marketing dynamics strongly preferred.</li><li>Executive presence and communication excellence; comfortable representing India marketing credibly in global forums and at industry events.</li><li>Master degree required; MBA or equivalent advanced degree strongly preferred.</li></ul><p><br>Why This Role<br>This is a rare opportunity to lead one of the largest marketing organizations in India within a category-defining global technology company at a pivotal inflection point. Cvent is executing the most ambitious transformation in Event Technology history &mdash; building a Marketing-first AI-powered event management software that unifies in-person, virtual, and hybrid experiences.<br>The executive in this role will shape how that transformation is experienced by 200+ marketers across India, establish India as the operational heartbeat of Cvent&rsquo;s global marketing capability, and help attract and develop the finest marketing talent in the country.</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<p>1. People Leadership, Coaching &amp; Talent Management<br>&bull;&nbsp;Serve as the primary people leader for 200+ India-based marketing professionals across multiple disciplines, coaching and developing talent in close partnership with global functional leaders.<br>&bull;&nbsp;Drive a comprehensive India marketing talent strategy: workforce planning, strategic hiring, structured onboarding, career pathing, and retention &mdash; with depth in demand generation, Martech, digital, analytics, events, and creative.<br>&bull;&nbsp;Identify and accelerate high-potential leaders; build robust succession pipelines and a strong internal bench across all marketing functions.<br>&bull;&nbsp;Foster a high-performance, inclusive culture aligned with Cvent&rsquo;s values and spirit of intrapreneurship &mdash; where every marketer is empowered to think like an owner and act with urgency.<br><br>2. Champion of Event Technology &amp; the Marketing Stack<br>&bull;Act as a credible &ldquo;internal customer&rdquo;: represent the marketer&rsquo;s perspective when evaluating Cvent&rsquo;s own product portfolio and translate those insights into actionable feedback for Product, GTM, and Customer Success teams.<br>&bull;Champion Event-Led Growth (ELG) thinking across the India organization, ensuring teams deeply understand how Cvent&rsquo;s platform drives pipeline, revenue, and engagement for enterprise B2B marketers globally.<br>&bull;Represent India marketing in global forums and industry events as a confident, opinionated voice on modern B2B marketing and Event Technology.<br><br>3. AI Transformation Champion<br>&bull;&nbsp;Lead Cvent India&rsquo;s AI transformation within marketing &mdash; actively monitoring best-in-class AI tool developments, enterprise adoption trends, and emerging agentic workflows across the global marketing industry.<br>&bull;&nbsp;Experiment with and evaluate frontier AI platforms &mdash; generative content tools, AI-driven video automation (including Goldcast&rsquo; s capabilities), intelligent personalization, and analytics automation &mdash; bringing informed, hands-on recommendations to the organization.<br>&bull;&nbsp;Partner with Global Marketing Operations to identify, pilot, and scale high-impact AI and automation use cases in India-based workstreams: content production, QA, campaign operations, and workflow automation.<br>&bull;&nbsp;Build a culture of AI-first thinking: upskill teams, reduce manual effort, and enable India marketing to operate with the agility and leverage that modern AI tooling provides.<br>&bull;&nbsp;Translate AI adoption into measurable outcomes &mdash; velocity, quality, cost efficiency &mdash; and report on impact in global leadership reviews with clarity and precision.<br><br>4. Operational Excellence &amp; Follow-the-Sun Execution<br>&bull;&nbsp;Own the day-to-day operational rhythm of India-based marketing teams, ensuring reliable delivery against SLAs and commitments to global discipline leaders and regional stakeholders.<br>&bull;&nbsp;Design and continuously improve follow-the-sun workflows across US&ndash;EMEA&ndash;APAC time zones for campaigns, events, marketing operations, and creative services &mdash; optimizing for speed, quality, and continuity of execution.<br>&bull;&nbsp;Partner with Global Marketing Operations on capacity planning, prioritization, and skills-to-work alignment, ensuring India bandwidth maps to the highest-impact global initiatives.<br>&bull;&nbsp;Drive continuous improvement in processes, tooling, and collaboration models &mdash; positioning India as a recognized center of operational excellence within global marketing.<br><br>5. Stakeholder Management &amp; Matrix Leadership<br>&bull;Act as the primary India marketing point of contact for global discipline leaders, regional sales leadership (APAC/IMEA), and executive stakeholders across the business.<br>&bull;Ensure clear, disciplined alignment of goals, expectations, and performance feedback between India teams and global functional counterparts.<br>&bull;Partner with HR, Finance, Facilities, and corporate functions in India to champion site culture, employee engagement, and a world-class workplace experience for marketing professionals.<br><br>6. Governance, Brand &amp; Compliance<br>&bull;&nbsp;Ensure India marketing teams adhere to global policies and standards related to brand, security, data privacy, and event execution.<br>&bull;Proactively manage operational and people-related risks in partnership with global functional owners.</p>","posted_date":"2026-10-13T07:58:00+0000","apply_url":"https://indiacareers-cvent.icims.com/jobs/10399/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"0000fd640f749cf8e5e107e5c7271d566e46"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"indiacareers-cvent","tenantId":"12653","siteId":"03843299-6356-4b35-bad3-67bc009f3617","datePosted":"2026-10-13T07:58:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-13T07:58:59Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"175","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":7,"uuid":"166109fe-be0d-46e2-9592-bb66563d1a7f"},"ats_job_hash":"baf2774869f78bc8cf19eb33327045fe","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/104943287873217222"},"import_id":"f9b20028-a3ce-4671-8c64-972f63fa152b","redirectOnApply":true,"questionservice":{"id":"45496430"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-13T09:25:06+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-13T09:25:06+0000","create_date":"2026-07-17T13:25:57+0000","category":[" Marketing"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"10833","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10833","title":"Product Consultant- Passkey","description":"<strong>Overview:</strong><br><br><p><strong data-olk-copy-source=\"MessageBody\">Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p> </p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><strong><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a href=\"mailto:name@cvent.com\" target=\"_blank\" rel=\"noopener\"><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif;\">name@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\"> </span></em><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\">If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at recruitingindia@cvent.com.</span></em></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\">For more information, visit Cvent’s Recruitment Fraud Notice. </span></em><a href=\"https://www.cvent.com/en/notice-recruitment-fraud\" target=\"_blank\" rel=\"noopener\"><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em><span style=\"font-size: 11.0pt; font-family: 'Calibri',sans-serif; color: black;\">.</span></em></p><p style=\"margin: 0px;\"><strong><span style=\"font-size: 18.0pt;\">About Passkey</span></strong></p><p style=\"margin: 0px;\">The Cvent Passkey product is a leading solution within Cvent's Hospitality Cloud, primarily used for <strong>group reservation and room block management</strong>.</p><p style=\"margin: 0px;\">It serves as a powerful platform that bridges event planners and hoteliers by:</p><ol style=\"margin-top: 0in;\"><li><strong>Automating Room Block Management:</strong> It allows hoteliers and event organizers to efficiently manage room inventory, track pick-up rates, and adjust blocks in real-time.</li><li><strong>Simplifying Attendee Booking:</strong> It provides attendees with a seamless, customized online booking experience, ensuring they can easily secure rooms within the contracted room block and at the agreed-upon group rate.</li></ol><p style=\"margin: 0px;\">Essentially, Passkey automates what used to be a manual, high-friction process of managing reservations for large events, ensuring maximum room block utilization and a better experience for both the venue and the event organizer.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong><span style=\"font-size: 18.0pt;\">Job Summary:</span></strong></p><p style=\"margin: 0px;\">We have multiple  Product Consultant positions for graduates with <strong>3-7 years</strong> of work experience in our Client Services Department for the product Passkey.  As our clients' primary point of contact, you will spend approximately 90% of your day assisting clients over the phone or via chat and email. There are a few other daily activities and special projects that you will be required to perform in addition to providing the best customer care possible.</p> <br><strong>In This Role, You Will:</strong> <br><br><ul><li>Demonstrate detailed product knowledge when assisting clients over the phone and by answering their product questions and offering technical assistance</li><li>Develop and maintain deep knowledge of the Passkey product offerings, including features, functionality, and best practices.</li><li>Serve as the primary point of contact for clients, providing expert guidance and advice to help them maximize the value of the product.</li><li>Collaborate with clients to understand their needs and challenges and develop tailored solutions that leverage Passkey's capabilities.</li><li>Monitor product usage and client outcomes, identifying areas for improvement and opportunities for further engagement.</li></ul><p style=\"margin: 0px;\"> </p> <br><strong>Here's What You Need:</strong><br><br><ul><li>Graduate or have a master’s degree in any field</li><li>Proven experience in client-facing customer service role, preferably in technology or SaaS product environments.</li><li>Hotel industry background with strong understanding of hotel operations and distribution, especially for groups and events (e.g., group blocks, rooming lists, pickup, cut‑off/attrition, rate and inventory controls).</li><li>Practical knowledge of hotel technology, including Property Management Systems (<strong>PMS</strong>) and related integrations; 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familiarity with concepts such as inventory/room type/rate plan mapping, ARI updates, two‑way interfaces, and reconciliation workflows.</li><li>Preferred knowledge of hotel systems (PMS or CRS ) - Marriott MARSHA, Oracle - OHIP/OXI, Concerto, ACRS (Amadeus central reservation system) etc</li><li style=\"margin: 0in -22.5pt 0in .5in;\">Experience of working on Microsoft Excel and Word.</li><li style=\"margin: 0in -22.5pt 0in .5in;\">Candidates should be ready to work night / late night shifts</li><li>Excellent presentation, communication, and interpersonal skills.</li><li>Experience working collaboratively with cross-functional teams.</li></ul>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<ul><li>Demonstrate detailed product knowledge when assisting clients over the phone and by answering their product questions and offering technical assistance</li><li>Develop and maintain deep knowledge of the Passkey product offerings, including features, functionality, and best practices.</li><li>Serve as the primary point of contact for clients, providing expert guidance and advice to help them maximize the value of the product.</li><li>Collaborate with clients to understand their needs and challenges and develop tailored solutions that leverage Passkey's capabilities.</li><li>Monitor product usage and client outcomes, identifying areas for improvement and opportunities for further engagement.</li></ul><p style=\"margin: 0px;\">&nbsp;</p>","posted_date":"2026-10-13T07:53:00+0000","apply_url":"https://indiacareers-cvent.icims.com/jobs/10833/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"0000b824ae6db54cd4053cfc3a44d0c1addd"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"indiacareers-cvent","tenantId":"12653","siteId":"03843299-6356-4b35-bad3-67bc009f3617","datePosted":"2026-10-13T07:53:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-13T07:53:21Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"175","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":6,"uuid":"041686a8-0430-443d-b6e9-ba3a2c3ee2db"},"ats_job_hash":"41b217fdd22ec7f96ba30ffb0fb57ada","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/110287649360487110"},"import_id":"f9b20028-a3ce-4671-8c64-972f63fa152b","redirectOnApply":true,"questionservice":{"id":"46297550"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-13T09:25:06+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-13T09:25:06+0000","create_date":"2026-09-15T09:35:50+0000","category":[" Entry-Level Client Services"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"10878","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10878","title":"Associate Product Consultant- Social Tables","description":"<strong>Overview:</strong><br><br><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif; color: #17201c;\">About Cvent: </span></p><p style=\"margin-left: .5in;\"> </p><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><span data-olk-copy-source=\"MessageBody\">Cvent is a leading meetings, events, and hospitality technology provider with more than </span>6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</span></p><p> </p><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p> </p><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><strong data-olk-copy-source=\"MessageBody\">AI at Cvent: Leading the Future</strong></span></p><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p> </p><p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p> </p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><strong><em><span style=\"color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a href=\"mailto:name@cvent.com\" target=\"_blank\" rel=\"noopener\"><em>name@cvent.com</em></a><em><span style=\"color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em></span></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><em><span style=\"color: black;\"> </span></em><em><span style=\"color: black;\">If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at recruitingindia@cvent.com.</span></em></span></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><em><span style=\"color: black;\">For more information, visit Cvent’s Recruitment Fraud Notice. </span></em><a href=\"https://www.cvent.com/en/notice-recruitment-fraud\" target=\"_blank\" rel=\"noopener\"><em>https://www.cvent.com/en/notice-recruitment-fraud</em></a><em><span style=\"color: black;\">.</span></em></span></p><p style=\"margin: 0px;\"> </p><h2 style=\"margin: 0in 0in .25in 0in;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><strong>About us</strong></span></h2><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\">Cvent Event Diagramming (formerly Social Tables), is a collaborative meeting and event diagramming platform used by planners and hotel professionals to bring successful events to life. It helps hotels and venues work with event professionals to design successful events. Hotels can show off your event space and collaborate in real-time with planners to demonstrate how your property or venue is uniquely suited to meet their requirements.</span></p><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\"> </span></p><p style=\"margin: 0in;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif; color: black;\">Hotels with Cvent Event Diagramming see a nearly 2% increase in F&B profit per occupied room, according to STR, a hospitality data group. Event Diagramming by Cvent is the world’s most popular event planning solution — and for good reason.  Join more than 5,000 venues streamlining MICE sales, marketing, and operations today </span></p><p style=\"margin: 0in;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\"> </span></p><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\">https://www.cvent.com/in/hospitality-cloud/cvent-social-tables</span></p><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\"> </span></p><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\">Department for the product : Event Diagramming.  As our clients' primary point of contact, you will spend approximately 90% of your day assisting clients over the phone or via chat and email. There are a few other daily activities and special projects that you will be required to perform in addition to providing the best customer care possible.</span></p><p style=\"border: none; padding: 0in; margin: 15.0pt 0in 7.5pt 0in;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif; color: #666666;\">Client Services Team</span></p><p style=\"margin: 0px;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\">Our team of over 150 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals. We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology and communications. </span></p><p style=\"margin-right: -22.5pt;\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: 9pt;\"><span style=\"color: #666666;\">Work Hours:</span><span style=\"color: #666666;\">  </span>US Shifts – East and West Coast</span></p><p style=\"border: none; padding: 0in; margin: 15.0pt 0in 7.5pt 0in;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif; color: #666666;\">Customers:</span></p><p style=\"margin-bottom: 7.5pt;\"><span style=\"font-size: 9pt; font-family: arial, helvetica, sans-serif;\">Cvent has over 90,000+ users spread across 40 countries. Nearly 70% of our revenue comes from corporate customers, the rest from associations, non-profits and universities.  Representative clients include Marriott, Hyatt, KPMG, the World Bank, Rolls Royce, American Marketing Association, Wal-Mart, Mobil, Yahoo, Harvard University, United Way, BMW, and Siemens.</span></p><h2 style=\"margin-bottom: 7.5pt; border: none; padding: 0in;\"> </h2><p style=\"margin: 0px;\"> </p> <br><strong>In This Role, You Will:</strong> <br><br><p style=\"margin: 0px;\"> </p><h2 style=\"margin-bottom: 7.5pt; border: none; padding: 0in;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif; color: windowtext;\">Some or all of the position duties below will be applicable</span></h2><ul><li><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Demonstrate detailed product knowledge when assisting clients over the phone and email by answering their product questions and offering technical assistance</span></li><li><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Provide trainings and best practice tips to hotels and event organizers from around the world using the Cvent Supplier Network to market and sell group business</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Gather client requirements for future releases of the product</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Create and maintain all product documentation</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Document all communication with the client in Cvent’s CRM software </span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Strive to meet weekly activity metrics as well as quarterly performance assessments</span></li></ul><h2 style=\"margin-bottom: 7.5pt; border: none; padding: 0in;\"><span style=\"font-size: 14.5pt;\"> </span></h2><h2 style=\"margin-bottom: 7.5pt; border: none; padding: 0in;\"><span style=\"font-size: 14.5pt;\"> </span></h2><p style=\"margin: 0px;\"> </p> <br><strong>Here's What You Need:</strong><br><br><ul><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Bachelor’s degree with strong academic credentials.</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Excellent communication skills (verbal and written)</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Experience in Blended Process that involves working on Custom tasks & Projects – preferably travel & hotel background.</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Strong business acumen, ethics and high integrity</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; font-family: 'Arial',sans-serif;\">Candidate must rank within the top 20% of their present team</span></li><li style=\"margin-right: -22.5pt;\"><span style=\"font-size: 9.0pt; 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Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>AI at Cvent: Leading the Future</strong></p><p style=\"margin: 0px;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><strong>Content Design at Cvent</strong></p><p style=\"margin: 0px;\">We're looking for a talented content designer and strong design thinker to join our User Experience (UX) team. </p><p style=\"margin: 0px;\">As part of the UX team at Cvent, content designers bring empathy, delight, and a human-centered approach to UX design. We do more than just look at the words. We advocate for our users by collaborating with product designers, researchers, product managers, and more to craft a product narrative that guides users through our products and gets them the information they need when they need it. If you love crafting compelling narratives, solving complex user problems, and making microcopy sound clear and human—we want to talk to you!</p> <br><strong>In This Role, You Will:</strong> <br><br><p style=\"margin: 0px;\">● With domain expertise in the event management industry and the Cvent ecosystem, develop and execute content strategies aligned to the end-to-end customer journey, driving engagement, adoption, and customer success across multiple touchpoints.<br />● Lead and advocate for content design and UX excellence, embedding best practices across teams and product areas.<br />● Define and drive the vision, standards, and governance for product language to ensure consistency, clarity, and a unified voice across platforms.<br />● Partner strategically with product, design, engineering, and research to shape user journeys and influence product direction through content.<br />● Own and deliver high-impact content initiatives, balancing hands-on execution with leadership responsibilities.<br />● Facilitate workshops, critiques, and alignment sessions to drive cross-functional collaboration and decision-making.<br />● Mentor and develop content designers, building team capability and supporting career progression.<br />● Craft high-quality, inclusive, accessible, and localized product content that enhances usability and engagement.<br />● Translate complex workflows and technical concepts into clear, intuitive user-facing language.<br />● Leverage research, analytics, and testing to inform content decisions and create scalable, reusable patterns.<br />● Lead content audits, reviews, and usability evaluations to continuously improve the product experience.<br />● Establish and evolve content systems, including style guides, design system patterns, and governance frameworks.<br />● Design and implement scalable content architecture to support multi-product ecosystems and long-term growth.<br />● Define and document content strategy, principles, and best practices to drive consistency and alignment.<br />● Optimize content design processes and workflows to improve efficiency and quality at scale.<br />● Influence stakeholders by clearly articulating and defending content decisions, tying them to user outcomes, business goals, and product impact.</p> <br><strong>Here's What You Need:</strong><br><br><ul><li>Bachelor’s degree in English, Communications, Human-Computer Interaction, Design or related field + 36 months of experience as a Content Designer, UX Writer, Content Editor, or related role.</li><li>Experience with using Figma for UX writing, prototyping, and working with design systems</li><li>Experience working with localization and translation tools to create content suitable for global audiences</li><li>Ensure product content meets accessibility standards (WCAG)</li><li>Creating and maintaining content style guides and standard text patterns for design systems</li></ul><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $80,000 - $110,000,000 annually +  bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a title=\"https://careers.cvent.com/benefits\" href=\"https://careers.cvent.com/benefits\" target=\"_blank\" rel=\"noopener\" data-outlook-id=\"f14f13d6-d2d3-4c2a-a95b-eb6fff888a12\"><em>here</em></a><em>.</em></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\">Hybrid:<strong> 2 days in office </strong><br><br></p><p style=\"margin: 0px;\"><em>We are not able to offer sponsorship for this position</em></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p style=\"margin: 0px;\"> </p><p style=\"margin: 0px;\"> </p>","location_name":"US-Virginia-Tysons Corner","street_address":"1765 Greensboro Station Place\n7th Floor","city":"Tysons Corner","state":"Virginia","country":"United States","country_code":"US","postal_code":"22102","location_type":"LAT_LNG","latitude":38.953,"longitude":-77.2295,"categories":[{"name":"User Experience"}],"tags1":["Non-Campus"],"tags2":["Technology"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul><li>Bachelor&rsquo;s degree in English, Communications, Human-Computer Interaction, Design or related field + 36 months of experience as a Content Designer, UX Writer, Content Editor, or related role.</li><li>Experience with using Figma for UX writing, prototyping, and working with design systems</li><li>Experience working with localization and translation tools to create content suitable for global audiences</li><li>Ensure product content meets accessibility standards (WCAG)</li><li>Creating and maintaining content style guides and standard text patterns for design systems</li></ul><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\"><em>This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant&rsquo;s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.</em></p><p style=\"margin: 0px;\"><em>The estimated base salary range for new hires into this role is $80,000 - $110,000,000 annually + &nbsp;bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found </em><a title=\"https://careers.cvent.com/benefits\" href=\"https://careers.cvent.com/benefits\" target=\"_blank\" rel=\"noopener\" data-outlook-id=\"f14f13d6-d2d3-4c2a-a95b-eb6fff888a12\"><em>here</em></a><em>.</em></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\">Hybrid:<strong> 2 days in office&nbsp;</strong><br><br></p><p style=\"margin: 0px;\"><em>We are not able to offer sponsorship for this position</em></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 0px;\"><a href=\"https://www.cvent.com/sites/default/files/files/2021-03/JD-Physical-Demands-Notice-PDF.pdf\" target=\"_blank\" rel=\"noopener\"><em>Physical Demands</em></a></p><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin: 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User Experience"],"full_location":"Tysons Corner, Virginia","short_location":"Tysons Corner, Virginia","multipleLocations":false}},{"data":{"slug":"10604","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10604","title":"Senior Virtual Consultant","description":"<strong>Overview:</strong><br><br><p style=\"margin: 0px;\"><span style=\"font-size: 20pt; font-family: calibri, sans-serif; color: #17201c;\">About Cvent: </span></p><p style=\"margin-left: .5in;\"><span style=\"font-family: calibri, sans-serif;\"><a href=\"http://www.cvent.com\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14pt;\">www.cvent.com</span></a></span></p><p style=\"margin-left: .5in;\"><span style=\"font-size: 12pt; font-family: calibri, sans-serif; color: black;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.</span></p><p style=\"margin-left: .5in;\"><span style=\"font-size: 12pt; font-family: calibri, sans-serif; color: black;\">Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.</span></p><p style=\"margin-left: .5in;\"><span style=\"font-size: 12pt; font-family: calibri, sans-serif; color: black;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p style=\"margin-left: .5in;\"> </p><p style=\"margin-left: .5in;\"><span style=\"font-family: calibri, sans-serif;\"><span style=\"font-size: 12pt; color: #01ef6c;\">Cvent is redefining the meetings and events industry through technology that advances human connection</span><em><span style=\"font-size: 11.0pt; color: #01ef6c;\">.</span></em></span></p><p style=\"margin-left: .5in;\"> </p><p style=\"margin-left: .5in;\"><span style=\"font-family: calibri, sans-serif;\"><strong><u><span style=\"font-size: 13pt; color: #01ef6c;\">AI at Cvent: Leading the Future</span></u></strong></span></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><span style=\"font-size: 12pt; font-family: calibri, sans-serif; color: black;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"><span style=\"font-size: 12pt; font-family: calibri, sans-serif; color: black;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p style=\"margin: 4.0pt 0in 12.0pt .5in;\"> </p><p><strong data-olk-copy-source=\"MessageBody\">Our Culture and Impact</strong></p><p>Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.</p><p> </p><p>Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</p><p> </p><p><strong>AI at Cvent: Leading the Future</strong></p><p>Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</p><p> </p><p>Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</p><p style=\"margin: 0px;\"><span style=\"font-family: calibri, sans-serif;\"><em><span style=\"font-size: 12pt; color: black;\">Disclaimer: Beware of Recruitment Scams –</span></em></span></p><p style=\"margin: 0px;\"> </p><p><em data-olk-copy-source=\"MessageBody\">Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\" data-outlook-id=\"4457cc0c-636a-4448-8b77-625b07ace036\" data-linkindex=\"0\"><em><span style=\"text-decoration: underline;\">name@cvent.com</span></em></a><em>” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</em></p><p><em> </em></p><p><em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at recruitingindia@cvent.com.</em></p><p><em> </em></p><p><em>For more information, visit Cvent’s Recruitment Fraud Notice. </em><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\" data-auth=\"NotApplicable\" data-outlook-id=\"b453642b-b194-4e2b-9e12-f32da0b80e96\" data-linkindex=\"1\"><em><span style=\"text-decoration: underline;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em>.</em></p><p style=\"margin: 0px;\"><span style=\"font-family: calibri, sans-serif;\"><span style=\"font-size: 14pt; color: black;\"><br><br></span></span></p><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Role Overview</span></strong></h2><p style=\"margin: 12.0pt 0in 12.0pt 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">The <strong>Senior Virtual Event Consultant</strong> is a strategic customer advisor responsible for managing the successful planning, implementation, and delivery of virtual events and digital engagement programs on the ON24 platform. This role combines customer consulting, project management, event execution, and technical expertise to ensure customers maximize the value of ON24's solutions while delivering exceptional attendee experiences.</span></p><p style=\"margin: 12.0pt 0in 12.0pt 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">As a senior individual contributor, the Senior Virtual Event Consultant serves as the primary customer contact throughout the event lifecycle, leading planning sessions, managing project execution, supporting live events, and providing post-event strategic recommendations. This role also mentors junior consultants, contributes to process improvements, and serves as a subject matter expert across ON24's event delivery organization. This role focuses primarily on event delivery and customer success.</span></p> <br><strong>In This Role, You Will:</strong> <br><br><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Customer Consulting & Event Strategy</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Serve as the primary advisor for assigned customer programs, guiding customers through planning, execution, and optimization of webinars and virtual events. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Conduct event planning sessions to understand customer objectives, audience, messaging, and success metrics. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Recommend ON24 platform capabilities and best practices to help customers achieve their business goals. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Develop trusted relationships with customer stakeholders through exceptional service and strategic guidance. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Event Planning & Delivery</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Manage the end-to-end delivery of customer webinars, virtual events, and digital experiences. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Configure ON24 events, including registration pages, consoles, branding, audience experiences, engagement tools, and reporting. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Coordinate all event logistics, timelines, and deliverables with customers and internal teams. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Perform event-related activities including: </span><ul><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Event setup and configuration </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Conference bridge scheduling </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Speaker rehearsals </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Console and experience customization </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Audience support </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Reporting and analytics </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Live event moderation and technical support </span></li></ul></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Ensure successful live event execution while proactively resolving issues to deliver a seamless customer and attendee experience. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Project Management</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Manage multiple concurrent customer engagements while maintaining quality, timelines, and customer satisfaction. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Develop and maintain project plans, customer documentation, status updates, and implementation schedules. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Identify project risks, manage dependencies, and communicate progress to customers and internal stakeholders. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Coordinate activities across Customer Success, Technical Support, Product, and other internal teams as needed. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Technical Expertise</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Act as a subject matter expert on the ON24 platform and event production best practices. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Provide guidance on standard platform capabilities, workflows, and integrations. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Support customers with technical troubleshooting and coordinate with Platform Support for more complex issues. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Maintain working knowledge of web technologies, including HTML, CSS, and common marketing technology integrations. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Customer Success & Optimization</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Conduct post-event reviews to analyze performance metrics and recommend future improvements. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Deliver customer training and educate users on ON24 functionality and best practices. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Identify opportunities to improve adoption, engagement, and customer outcomes. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Partner with Customer Success Managers and Account Managers to support customer retention and growth initiatives. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Team Leadership</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Mentor and support Virtual Event Consultants and new team members. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Share best practices, reusable assets, and lessons learned across the team. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Participate in continuous improvement initiatives to enhance delivery processes and customer experience. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Serve as an escalation point for complex event delivery challenges. </span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\"> </span></p> <br><strong>Here's What You Need:</strong><br><br><h1 style=\"margin: 16.1pt 0in 16.1pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Qualifications</span></strong></h1><h3 style=\"margin: 14.05pt 0in 14.05pt 0in;\"><strong><span style=\"font-family: 'Calibri',sans-serif;\">Required</span></strong></h3><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Bachelor's degree or equivalent professional experience. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">7–13 years of experience in virtual event management, SaaS customer success, implementation consulting, project management, or a related customer-facing role. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience managing customer projects from planning through successful execution. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Strong understanding of webinar and virtual event technologies. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Exceptional customer service and relationship management skills. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Excellent written, verbal, and presentation skills. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Strong organizational and project management abilities. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Ability to manage multiple concurrent projects in a fast-paced environment. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Strong analytical, problem-solving, and decision-making skills. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">High attention to detail with the ability to execute under tight deadlines. </span></li></ul><h3 style=\"margin: 14.05pt 0in 14.05pt 0in;\"><strong><span style=\"font-family: 'Calibri',sans-serif;\">Technical Skills</span></strong></h3><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience with the ON24 platform or comparable webinar and virtual event platforms is preferred. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Intermediate knowledge of HTML and CSS. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Working knowledge of Microsoft Office and Adobe Creative Suite.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Familiarity with CRM and marketing automation platforms such as Salesforce, Marketo, HubSpot, Eloqua, or similar solutions. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Understanding of digital engagement metrics and reporting. </span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\"> </span></p><h1 style=\"margin: 16.1pt 0in 16.1pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Preferred Qualifications</span></strong></h1><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience supporting enterprise customers. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience leading live webinar and virtual event production. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Knowledge of marketing technology ecosystems and standard integrations. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Project management certification or equivalent experience. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience mentoring or coaching team members. </span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\"> </span></p><h1 style=\"margin: 16.1pt 0in 16.1pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Success in This Role</span></strong></h1><p style=\"margin: 12.0pt 0in 12.0pt 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Successful Senior Virtual Event Consultants will:</span></p><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Deliver high-quality virtual events that consistently exceed customer expectations. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Build trusted customer relationships through proactive communication and strategic guidance. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Successfully manage multiple customer programs while maintaining exceptional attention to detail. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Drive customer adoption and best practices across the ON24 platform. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Mentor team members and contribute to a collaborative, high-performing delivery organization. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Identify opportunities to improve customer outcomes through thoughtful recommendations and continuous optimization. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Consistently deliver reliable, organized, and customer-focused event experiences.</span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\"> </span></p>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Implementation"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["Hybrid"],"tags4":["Hybrid"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<h1 style=\"margin: 16.1pt 0in 16.1pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Qualifications</span></strong></h1><h3 style=\"margin: 14.05pt 0in 14.05pt 0in;\"><strong><span style=\"font-family: 'Calibri',sans-serif;\">Required</span></strong></h3><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Bachelor's degree or equivalent professional experience. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">7&ndash;13 years of experience in virtual event management, SaaS customer success, implementation consulting, project management, or a related customer-facing role.&nbsp;</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience managing customer projects from planning through successful execution. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Strong understanding of webinar and virtual event technologies. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Exceptional customer service and relationship management skills. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Excellent written, verbal, and presentation skills. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Strong organizational and project management abilities. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Ability to manage multiple concurrent projects in a fast-paced environment. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Strong analytical, problem-solving, and decision-making skills. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">High attention to detail with the ability to execute under tight deadlines. </span></li></ul><h3 style=\"margin: 14.05pt 0in 14.05pt 0in;\"><strong><span style=\"font-family: 'Calibri',sans-serif;\">Technical Skills</span></strong></h3><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience with the ON24 platform or comparable webinar and virtual event platforms is preferred. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Intermediate knowledge of HTML and CSS. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Working knowledge of Microsoft Office and Adobe Creative Suite.</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Familiarity with CRM and marketing automation platforms such as Salesforce, Marketo, HubSpot, Eloqua, or similar solutions. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Understanding of digital engagement metrics and reporting. </span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">&nbsp;</span></p><h1 style=\"margin: 16.1pt 0in 16.1pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Preferred Qualifications</span></strong></h1><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience supporting enterprise customers. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience leading live webinar and virtual event production. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Knowledge of marketing technology ecosystems and standard integrations. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Project management certification or equivalent experience. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Experience mentoring or coaching team members. </span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">&nbsp;</span></p><h1 style=\"margin: 16.1pt 0in 16.1pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Success in This Role</span></strong></h1><p style=\"margin: 12.0pt 0in 12.0pt 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Successful Senior Virtual Event Consultants will:</span></p><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Deliver high-quality virtual events that consistently exceed customer expectations. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Build trusted customer relationships through proactive communication and strategic guidance. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Successfully manage multiple customer programs while maintaining exceptional attention to detail. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Drive customer adoption and best practices across the ON24 platform. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Mentor team members and contribute to a collaborative, high-performing delivery organization. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Identify opportunities to improve customer outcomes through thoughtful recommendations and continuous optimization. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Consistently deliver reliable, organized, and customer-focused event experiences.</span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">&nbsp;</span></p>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Customer Consulting &amp; Event Strategy</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Serve as the primary advisor for assigned customer programs, guiding customers through planning, execution, and optimization of webinars and virtual events. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Conduct event planning sessions to understand customer objectives, audience, messaging, and success metrics. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Recommend ON24 platform capabilities and best practices to help customers achieve their business goals. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Develop trusted relationships with customer stakeholders through exceptional service and strategic guidance. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Event Planning &amp; Delivery</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Manage the end-to-end delivery of customer webinars, virtual events, and digital experiences. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Configure ON24 events, including registration pages, consoles, branding, audience experiences, engagement tools, and reporting. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Coordinate all event logistics, timelines, and deliverables with customers and internal teams. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Perform event-related activities including: </span><ul><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Event setup and configuration </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Conference bridge scheduling </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Speaker rehearsals </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Console and experience customization </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Audience support </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Reporting and analytics </span></li><li style=\"margin: 0in 0in 0in 1.0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Live event moderation and technical support </span></li></ul></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Ensure successful live event execution while proactively resolving issues to deliver a seamless customer and attendee experience. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Project Management</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Manage multiple concurrent customer engagements while maintaining quality, timelines, and customer satisfaction. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Develop and maintain project plans, customer documentation, status updates, and implementation schedules. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Identify project risks, manage dependencies, and communicate progress to customers and internal stakeholders. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Coordinate activities across Customer Success, Technical Support, Product, and other internal teams as needed. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Technical Expertise</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Act as a subject matter expert on the ON24 platform and event production best practices. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Provide guidance on standard platform capabilities, workflows, and integrations. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Support customers with technical troubleshooting and coordinate with Platform Support for more complex issues. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Maintain working knowledge of web technologies, including HTML, CSS, and common marketing technology integrations. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Customer Success &amp; Optimization</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Conduct post-event reviews to analyze performance metrics and recommend future improvements. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Deliver customer training and educate users on ON24 functionality and best practices. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Identify opportunities to improve adoption, engagement, and customer outcomes. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Partner with Customer Success Managers and Account Managers to support customer retention and growth initiatives. </span></li></ul><h2 style=\"margin: 14.95pt 0in 14.95pt 0in;\"><strong><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Team Leadership</span></strong></h2><ul><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Mentor and support Virtual Event Consultants and new team members. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Share best practices, reusable assets, and lessons learned across the team. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Participate in continuous improvement initiatives to enhance delivery processes and customer experience. </span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">Serve as an escalation point for complex event delivery challenges. </span></li></ul><p style=\"margin: 0px;\"><span style=\"font-size: 14.0pt; font-family: 'Calibri',sans-serif;\">&nbsp;</span></p>","posted_date":"2026-10-12T10:24:00+0000","apply_url":"https://indiacareers-cvent.icims.com/jobs/10604/login","internal":false,"external":false,"searchable":true,"applyable":true,"li_easy_applyable":true,"ats_code":"icims","hiring_flow_name":"iCIMS ATS Hiring Flow","isFrontLineAIJob":false,"isApplyFlowJob":false,"meta_data":{"mongo":{"mongo_created":true},"openingjobs":{"openingJobId":"000009d47723c4ee66b3c6da48639a2147ab"},"icims":{"jps_is_public":true,"primary_posted_site_object":{"site":"indiacareers-cvent","tenantId":"12653","siteId":"03843299-6356-4b35-bad3-67bc009f3617","datePosted":"2026-10-12T10:24:00+0000","siteType":"ATTRACT"},"date_updated":"2026-10-12T10:24:31Z","config_keys":{"jobposting.external.company.name":"Cvent","jobposting.external.indeed.screenerquestions":"1","icims.external.xml.feeds":"icims.aeroemploiformation.xml.enabled,icims.apec.xml.enabled,icims.appcast.xml.enabled,icims.bayard.xml.enabled,icims.careerarc.xml.enabled,icims.clearbold.xml.enabled,icims.constructionjobs.xml.enabled,icims.cv-library.xml.enabled,icims.cvaden.xml.enabled,icims.hireheroesusa.xml.enabled,icims.hirepurpose.xml.enabled,icims.indeed.xml.enabled,icims.inhersight.xml.enabled,icims.irishjobs.xml.enabled,icims.jobbio.xml.enabled,icims.jobboardio.xml.enabled,icims.jobsite.xml.enabled,icims.linkedin.xml.enabled,icims.mogul.xml.enabled,icims.monster.xml.enabled,icims.msep.xml.enabled,icims.nijobs.xml.enabled,icims.oneten.xml.enabled,icims.pallet-labs.xml.enabled,icims.paradox.xml.enabled,icims.powertofly.xml.enabled,icims.prideatwork.xml.enabled,icims.professionaldiversitynetwork.xml.enabled,icims.propellum.xml.enabled,icims.qkly.xml.enabled,icims.radancy.xml.enabled,icims.recruitics.xml.enabled,icims.recruitmilitary.xml.enabled,icims.regionsjob.xml.enabled,icims.resume-library.xml.enabled,icims.snagajob.xml.enabled,icims.upward.xml.enabled,icims.vonq.xml.enabled,icims.webengineering.xml.enabled,icims.nexxt.xml.enabled","portal.id":"175","ccc.attract.portal.url":"https://careers.cvent.com","icims.config.web.indeed.easy.apply":"1"},"revision_int":8,"uuid":"25a3230f-c7fa-4fe0-832c-4622cd23b706"},"ats_job_hash":"b2af33015d9db2ffea4a60b628d133d8","googlejobs":{"jobName":"projects/helpful-passage-853/tenants/cb22eb5b-7e00-0000-0000-007edad744d3/jobs/102360473319416518"},"import_id":"76f4e693-f3bd-4d19-b7f3-9ce9e83cb495","redirectOnApply":true,"questionservice":{"id":"46023967"},"canonical_url":null,"gdpr":false,"last_mod":"2026-10-12T11:20:06+0000","elasticsearch":{"es_created":false},"opensearch":{"hit_score":"NaN","hit_explanation":null,"hit_matched_queries":["internal","applyable","term-language","searchable","term-client_code"],"hit_index":"jobs","hit_shard":null},"import_source":"ImporterService","client_code":"cvent"},"update_date":"2026-10-12T11:20:06+0000","create_date":"2026-10-12T10:25:31+0000","category":[" Implementation"],"full_location":"Gurugram, India","short_location":"Gurugram, India","multipleLocations":false}},{"data":{"slug":"10979","language":"en-us","languages":["en-us"],"client_code":"cvent","req_id":"10979","title":"Senior Strategic Event Consultant, Solution Builder","description":"<strong>Overview:</strong><br><br><p> </p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and ~34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">Cvent is redefining the meetings and events industry through technology that advances human connection<em>.</em></span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">AI at Cvent: Leading the Future</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p style=\"margin: 4pt 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p style=\"margin: 4pt 0in 12pt; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"> </p><p style=\"margin: 4pt 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c; text-align: justify;\"><strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">name@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em></span><a href=\"mailto:recruitingindia@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">recruitingindia@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>For more information, visit Cvent’s Recruitment Fraud Notice. </em></span><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">About the Role:</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: windowtext;\">We have a rewarding and lucrative position in the PSG-Dedicated Solution Builder team for Graduates. You will be dedicated to working with Cvent’s Enterprise clients and shall be responsible for implementing their event requirements in Cvent software and providing support for the entire event life cycle. In addition, you will be required to prospect, gain proficiency in the Events Solution, drive Platform adoption and up sell their accounts. </span></p> <br><strong>In This Role, You Will:</strong> <br><br><p> </p><p style=\"margin: 0in 0in 8pt 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\"> </p><ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li>Work independently on Event Projects for dedicated clients</li><li>Implement the information provided by the client and suggest best practices with ideal solutions</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Work closely with the Project Manager and the team in a Project Management environment</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Work with other departments such as Sales, Creative, Technology, and Product</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Produce client deliverables such as event registration website, attendee hub and event app setup, etc.</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Track time spent on projects and report it in Financial Force CRM</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Manage large scale and complex projects</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Follow the process and produce quality projects</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Provide exceptional customer service which results in renewals</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Drive project efficiency using the available AI and automation resources</li><li style=\"margin: 0in 0in 0in 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Upskill new team members by mentoring, participating in evaluations and peer-to-peer coaching</li></ul> <br><strong>Here's What You Need:</strong><br><br><ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Minimum of 6 years of overall work experience.</li><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills in English (spoken and written). Must have knowledge about project management (scope, risk and time management).</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Aptitude for learning and applying new technologies and applying industry specific business knowledge.</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Should possess exceptional client servicing skills and the ability to work independently and manage multiple projects, responsibilities and competing priorities in a fast-paced environment.</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Knowledge of HTML will be an added advantage</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Proficient in leveraging common AI tools to support and accelerate client product adoption</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Prior exposure to AI-based tools or platforms (e.g., AI chat/email assistant, automated task managers, or smart analytics tools) to support operational efficiency and productivity</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Good to have: Foundational understanding or certifications in AI concepts (e.g., Coursera, Google AI Essentials, or LinkedIn Learning courses) to support adoption of emerging technologies in daily tasks</li></ul>","location_name":"India-Gurugram","street_address":"19th Floor, Building No.14C\nDLF Cyber City","city":"Gurugram","country":"India","country_code":"RS","postal_code":"122002","location_type":"LAT_LNG","latitude":45.04816,"longitude":20.08165,"categories":[{"name":"Client Services (Other)"}],"tags1":["Non-Campus"],"tags2":["Client Services"],"tags3":["In Office"],"tags4":["In Office"],"department":"","salary_value":0,"salary_min_value":0,"salary_max_value":0,"employment_type":"FULL_TIME","qualifications":"<ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Minimum of 6 years of overall work experience.</li><li style=\"margin: 0in 0in 8pt 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills in English (spoken and written). Must have knowledge about project management (scope, risk and time management).</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Aptitude for learning and applying new technologies and applying industry specific business knowledge.</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Should possess exceptional client servicing skills and the ability to work independently and manage multiple projects, responsibilities and competing priorities in a fast-paced environment.</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Knowledge of HTML will be an added advantage</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Proficient in leveraging common AI tools to support and accelerate client product adoption</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Prior exposure to AI-based tools or platforms (e.g., AI chat/email assistant, automated task managers, or smart analytics tools) to support operational efficiency and productivity</li><li style=\"margin: 0in 0in 0in 24px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Good to have: Foundational understanding or certifications in AI concepts (e.g., Coursera, Google AI Essentials, or LinkedIn Learning courses) to support adoption of emerging technologies in daily tasks</li></ul>","hiring_organization":"Cvent","hiring_organization_logo":"https://cvent.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=51&hashed=-19371499","responsibilities":"<p>&nbsp;</p><p style=\"margin: 0in 0in 8pt 0px; text-align: left; line-height: 115%; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">&nbsp;</p><ul style=\"margin-top: 0in; margin-bottom: 8.0pt;\"><li>Work independently on Event Projects for dedicated clients</li><li>Implement the information provided by the client and suggest best practices with ideal solutions</li><li style=\"margin: 0in 0in 0in 0px; 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text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent is a leading meetings, events, and hospitality technology provider with more than 6000+ employees and 34000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.</span></p><p style=\"margin: 0in 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">Cvent is redefining the meetings and events industry through technology that advances human connection<em>.</em></span></p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">AI at Cvent: Leading the Future</span></u></strong></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.</span></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.</span></p><p style=\"margin: 4pt 0in 12pt; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"> </p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">Recruitment Scam Notice:</span></em></strong><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “</span></em><a title=\"mailto:name@cvent.com\" href=\"mailto:name@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">name@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at </em></span><a href=\"mailto:recruitingindia@cvent.com\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">recruitingindia@cvent.com</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\"> <em>For more information, visit Cvent’s Recruitment Fraud Notice. </em></span><a title=\"https://www.cvent.com/en/notice-recruitment-fraud\" href=\"https://www.cvent.com/en/notice-recruitment-fraud\"><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif;\">https://www.cvent.com/en/notice-recruitment-fraud</span></em></a><em><span style=\"font-size: 11.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: black;\">.</span></em></p><p style=\"margin: 4pt 0in 12pt 0.5in; text-align: justify; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"> </p><p style=\"margin: 0in 0in 12pt 0.5in; line-height: 115%; font-size: 10pt; font-family: Arial, sans-serif; color: #17201c;\"><strong><u><span style=\"font-size: 12.0pt; line-height: 115%; font-family: 'Suisse Intl', sans-serif; color: #01ef6c;\">About the Role:</span></u></strong></p><p style=\"margin: 0in 0in 5pt 0.5in; text-align: left; text-indent: 0in; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">You will work primarily as a System Administrator and a dedicated Cvent Support POC for clients. You’ll be required to take care of any changes, modifications and maintenance services that need to be carried out on the accounts per clients’ request. In addition to this, you’ll also be required to troubleshoot on various account-specific issues on clients’ behalf and provide an RCA on the incident and next steps along with action items.</p> <br><strong>In This Role, You Will:</strong> <br><br><ul><li>Act as Client's primary contact/ advisor regarding Cvent technology solutions, features, and functionality</li><li>Consult on business processes and best practices as it relates to enterprise meeting management technology</li><li>Handle support queue calls until assigned to an account or engagement. Continue supporting the business through queue coverage whenever capacity is available, even after account assignment.</li><li>Create and analyze cross-meeting reporting to provide recommendations for changes that can be made to support client objectives</li><li>Design, coordinate, and conduct user training on client's meetings and events program</li><li>Act as Client's advocate within Cvent's management and technology groups by managing activities and liaising between the client and the various Cvent departments</li><li>Monitor user adoption and system usage, recommend strategies to increase usage/adoption, and maintain client's account configuration as part of overall system administrator duties</li><li>Cultivate new business opportunities by asking questions, mining opportunities presented and sharing findings with sales partners</li><li>Consultation for industry best practices and drive efficiencies using the platform</li><li>Maintain and ensure compliance guidelines, privacy policies and branding guidelines are met</li><li>Administration of user groups and user access</li><li>Onboarding new users</li><li>Ongoing platform support enquiries and track escalations</li><li>Data steward for product data ensuring relevance, accuracy, and harmonization across the platforms</li><li>Provide regular product updates/ issues to the customer</li><li>Track tasks and progress with the customer</li><li>Maintain documentation related to customers business process</li><li>Cadence calls with Internal stakeholders to share updates and insights</li></ul><p> </p><p> </p> <br><strong>Here's What You Need:</strong><br><br><ul style=\"margin-top: 0in; margin-bottom: 5.0pt;\"><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Quick learner, with a positive attitude and ability to work well within a team</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Excellent communication skills (verbal and written)</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Exposure to Cvent platform is a plus</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Experience that involves working on Custom tasks, Customer Success & Projects preferably in software and technical background</li><li style=\"margin: 0in 0in 5pt 0px; text-align: left; line-height: normal; font-size: 11pt; font-family: 'Suisse Intl', sans-serif;\">Strong business acumen, ethics and high integrity</li><li style=\"margin: 0in 0in 5pt 0px; 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